Dokuz Eylül University Information Package / Courses Catalog

General Description

History

The Department of Tourism Management was founded in 1991 within the Faculty of Economics and Administrative Sciences and joined Faculty of Business in 1994. The fields in the Department are, Tourism and Hotel Management, Food and Beverage Management. The rapid growth of tourism in recent years has not only made Turkey one of the leading international tourist destinations, but has also placed the sector among the primary economic forces of the country. The aim of the Department is to offer hgh quality education to meet the increasing need of educated and well-trained labor force in tourism equipped with necessary skills and use of foreign languages. The medium of instruction is English.

Qualification Awarded

Tourism Management, Bachelor's Degree, (B.Sc.)

Level of Qualification

First Cycle (Bachelor's Degree)

Specific Admission Requirements

High school diploma, placement through a national-wide Student Selection Examination, DEU School of Foreign Languages English Proficiency Test (Minimum 65) or TOEFL-IBT (minimum 72) or equivalent.

Specific Arrangements for Recognition of Prior Learning (Formal, Non-Formal and Informal)

General frame for recognition of prior learning is arranged in Dokuz Eylul University Educational and Examinational Regulation of Pre-Graduate and Undergraduate Degree through the articles 11-12-13-14. Details are explained in DEU Faculty of Business Educational and Examinational Regulations based on the regulation of the DEU. (http://isletme.deu.edu.tr/kurumsal/ana-menu-ogrenciler/deu-isletme-fakultesi-sinav-ve-uygulama-esaslari).

Qualification Requirements and Regulations

The Bachelors Degree is awarded to students who have successfully completed all courses in the curriculum and have a minimum Cumulative Grade Point Average (CGPA) of 2.00 / 4.00 and 240 ECTS. Regulations arrange the details of the requirements:
Dokuz Eylul University Educational and Examinational Regulation of Pre-Graduate and Undergraduate Degree (articles 33,34,35)
DEU Faculty of Business Educational and Examinational Regulations (Articles 33,34,35). (http://isletme.deu.edu.tr/kurumsal/ana-menu-ogrenciler/deu-isletme-fakultesi-sinav-ve-uygulama-esaslari).

Profile of the Programme

The rapid growth of tourism in recent years has not only made Turkey one of the leading international tourist destinations, but has also placed the sector among the primary economic forces of the country. Such growth has also resulted in an increasing need of educated and well-trained labor force in tourism, who is equipped with professional knowledge, managerial and communication skills and confidence in the use of foreign languages. To help meet this need, the Department offers a curriculum, in which a balance between academic knowledge and practical application is emphasized. The undergraduate program attempts the cover all the aspects of the multi-dimensional tourism sector, including hotel management, restaurant management, food and beverage management, tourism planning, destination marketing and travel agencies and tour operators.
While students are required to complete one internship program in the summer semester of their junior or sophomore years, the Department puts a great emphasis on developing good relations with the sector and invites sector managers to the Career Days organized each year. Students also have the opportunity to select courses from other departments of the Faculty. Furthermore, students have the opportunity of choosing their majors and join International Erasmus Program for one semester with a scholarship. Except core university courses, education language is English in Tourism Management Department. The department also accepts foreign incoming students with bilateral agreements. Besides students, the department also offers national or international opportunities to its instructors.

Key Learning Outcomes

1	Acquire fundamental economic concepts; analyze and interpret functioning, structure and dynamics of national and international markets (goods and services, money and labor) and their impacts on society and institutions.
2	Acquire and use basic knowledge in law, life and social sciences required for the profession.
3	Inform stakeholders in the area of tourism management; to be able to transfer ideas and proposals supported by quantitative and qualitative data about the problems verbally and in writing to experts and nonexperts, either in Turkish or in English.
4	Produce professional written and oral reports on business issues suited for an audience using appropriate technology (Common European Framework of Reference (CEFR) B2).
5	Produce quality professional written and oral documents on a business topic in a second foreign language suited for an audience using the appropriate technology (Common European Framework of Reference (CEFR) B1)
6	Have working knowledge and skill in using supportive software for business analysis (European Computer Driving License, Advanced Level)
7	Take Initiative and personal responsibility
8	Lead and function in teams in a business environment effectively.
9	Demonstrate an understanding of the codified body of knowledge in business and to be able to manage his/her learning to follow the developments in his/her profession in order to keep abreast with current business practices in their professional careers and for personal development.
10	Identify problems, infer, deduce, interpret, recognize assumptions, and evaluate arguments using appropriate tools, determine tangible and intangible aspects of the situation, report results and translate all pertinent facts, feelings, opinions, beliefs and advice into the best possible decision, implement the decision.
11	Display awareness of the ethical issues and social responsibility in business, to demonstrate commitment to respect for others' persons, opinions and beliefs, both for internal and external stakeholders in business situations and in society at large.
12	Acquire and use basic knowledge in descriptive and inferential statistics required for the profession
13	Demonstrate an understanding of business, its core business functions and to identify and apply appropriate analytical tools to be used in these core business functions.
14	Establish an organization's strategy; determine the best approach for achieving this strategy applying management tools to address areas such as, profitability, efficiency, growth and competitive advantage concerning stakeholders and shareholders
15	Demonstrate an understanding of service sector and tourism industry and to identify and apply appropriate strategic and analytical tools to be used in the core tourism business practices.
16	Have understanding of fundamental characteristics of individual, group and social relationships and tourist behavior which lay the groundwork of tourism sector and understand cultural differences.
17	Have knowledge on possible crises, their precautions and possible results of these crises in tourism industry, and apply them.
18	Have advanced knowledge and skills on at least one tourism subsector, and use them in national and international context.
19	Demonstrate leadership skills to start / run /manage a business.

Occupational Profiles of Graduates with Examples

The graduates of the Department of Tourism Management are in high demand by many hospitality and tourism enterprises. Graduates and current students are highly recruited for internships and permanent positions. The former graduates of the department have already reached different managerial positions in well-known international and national hotel chains, travel agencies, airline companies and other enterprises in tourism industry. Some graduates are invited to courses by instructors to share their real-world experiences with our current students.

Access to Further Studies

May apply to second cycle programmes.

Course Structure Diagram with Credits

Semester	No	Course Unit Code	Course Unit Title	Course Unit Type	T	P	L	ECTS
In order to meet international standards, four course categories have been defined in the undergraduate program of Tourism Management. Faculty Core Courses (20%): Calculus, Statistics, Fundamentals of Information Technology, Sociology, Social Psychology, Career Planning and Introduction to Law that aim to support core courses of the profession. Integrated Language Skills, Advanced Writing Skills, Communication Skills, and Volunteerism Studies that aim to develop transferable skills. Departmental Core Courses (55%): These are the fundamental courses of the profession. Departmental Electives (18%): Courses aiming to extend education in accordance with the students relevant area of interest. Unrestricted Electives (7%): Courses aiming at providing the students a broad flexibility for individual development and career choices. These courses also seek to enrich the students perspective and intellectual level.
T: Theoretical P: Practice L: Laboratory B: Spring Semester G: Fall Semester H: Full Year
1 .Semester:
G	1	ECO 1001	ECONOMICS I	REQUIRED	3	0	0	5
G	2	FBA 1101	INTEGRATED LANGUAGE SKILLS	REQUIRED	2	0	0	3
G	3	FBA 1201	CALCULUS	REQUIRED	4	0	0	5
G	4	FBA 1305	SOCIOLOGY	REQUIRED	3	0	0	3
G	5	FBA 1307	GENDER EQUALITY	REQUIRED	1	0	0	1
G	6	FBA 1803	INTRODUCTION TO LAW	REQUIRED	3	0	0	3
G	7	KPD 1001	CAREER PLANNING	REQUIRED	1	0	0	2
G	8	MNO 1003	PRINCIPLES OF BUSINESS ADMINISTRATION	REQUIRED	3	0	0	4
G	0	-	ELECTIVE COURSE	ELECTIVE	-	-	-	4
TOTAL:								30

1 .Semester: Elective Course
Semester	No	Course Unit Code	Course Unit Title	Course Unit Type	T	P	L	ECTS
G	1	FBA 1501	FOREIGN LANGUAGE I (GERMAN)	ELECTIVE	4	0	0	4
G	2	FBA 1503	FOREIGN LANGUAGE I (FRENCH)	ELECTIVE	4	0	0	4

2. Semester:
Semester	No	Course Unit Code	Course Unit Title	Course Unit Type	T	P	L	ECTS
B	1	ECO 1002	ECONOMICS II	REQUIRED	3	0	0	5
B	2	FBA 1102	ADVANCED WRITING SKILLS	REQUIRED	2	0	0	3
B	3	FBA 1202	STATISTICS	REQUIRED	4	0	0	5
B	4	FBA 1203	FUNDAMENTAL INFORMATION TECHNOLOGIES	REQUIRED	2	2	0	5
B	5	FBA 1302	SOCIAL PSYCHOLOGY	REQUIRED	3	0	0	4
B	6	MNO 1002	ORGANIZATION AND MANAGEMENT	REQUIRED	3	0	0	4
B	0	-	ELECTIVE COURSE	ELECTIVE	-	-	-	4
TOTAL:								30

2 .Semester: Elective Course
Semester	No	Course Unit Code	Course Unit Title	Course Unit Type	T	P	L	ECTS
B	1	FBA 1502	FOREIGN LANGUAGE II (GERMAN)	ELECTIVE	4	0	0	4
B	2	FBA 1504	FOREIGN LANGUAGE II (FRENCH)	ELECTIVE	4	0	0	4

3 .Semester:
Semester	No	Course Unit Code	Course Unit Title	Course Unit Type	T	P	L	ECTS
G	1	ACC 2001	FINANCIAL ACCOUNTING	REQUIRED	3	0	0	5
G	2	FBA 2201	RESEARCH METHODS	REQUIRED	3	0	0	4
G	3	MNO 2002	HUMAN RESOURCE MANAGEMENT	REQUIRED	3	0	0	5
G	4	MRK 2901	MARKETING	REQUIRED	3	0	0	5
G	5	TDL 1001	TURKISH LANGUAGE I	REQUIRED	2	0	0	2
G	6	TMT 2001	INTRODUCTION TO TOURISM AND TRAVEL INDUSTRY	REQUIRED	3	0	0	5
G	0	-	ELECTIVE COURSE	ELECTIVE	-	-	-	4
TOTAL:								30

3 .Semester: Elective Course
Semester	No	Course Unit Code	Course Unit Title	Course Unit Type	T	P	L	ECTS
G	1	FBA 2501	FOREIGN LANGUAGE III (GERMAN)	ELECTIVE	4	0	0	4
G	2	FBA 2503	FOREIGN LANGUAGE III (FRENCH)	ELECTIVE	4	0	0	4

4. Semester:
Semester	No	Course Unit Code	Course Unit Title	Course Unit Type	T	P	L	ECTS
B	1	ACC 3001	COST AND MANAGERIAL ACCOUNTING	REQUIRED	3	0	0	5
B	2	GÇD 1001	VOLUNTEERISM STUDIES	REQUIRED	1	2	0	4
B	3	TDL 1002	TURKISH LANGUAGE II	REQUIRED	2	0	0	2
B	4	TMT 2004	TOURISM GEOGRAPHY	REQUIRED	3	0	0	4
B	5	TMT 2010	WORLD GEOGRAPHY	REQUIRED	3	0	0	4
B	6	TMT 2012	INTRODUCTION TO HOSPITALITY INDUSTRY	REQUIRED	3	0	0	4
B	7	TMT 2014	TOURISM AND SOCIETY	REQUIRED	3	0	0	3
B	0	-	ELECTIVE COURSE	ELECTIVE	-	-	-	4
TOTAL:								30

4 .Semester: Elective Course
Semester	No	Course Unit Code	Course Unit Title	Course Unit Type	T	P	L	ECTS
B	1	FBA 2502	FOREIGN LANGUAGE IV (GERMAN)	ELECTIVE	4	0	0	4
B	2	FBA 2504	FOREIGN LANGUAGE IV (FRENCH)	ELECTIVE	4	0	0	4

5 .Semester:
Semester	No	Course Unit Code	Course Unit Title	Course Unit Type	T	P	L	ECTS
G	1	ATA 1001	PRINCIPLES OF ATATURK AND HISTORY OF THE TURKISH REVOLUTION I	REQUIRED	2	0	0	2
G	2	FBA 1401	COMMUNICATION SKILLS	REQUIRED	3	0	0	3
G	3	FIN 2002	BUSINESS FINANCE	REQUIRED	3	0	0	5
G	4	LAW 3001	BUSINESS LAW	REQUIRED	3	0	0	5
G	5	TMT 3001	TOURISM ECONOMICS	REQUIRED	3	0	0	5
G	0	-	ELECTIVE COURSE	ELECTIVE	-	-	-	10
TOTAL:								30

5 .Semester: Elective Course
Semester	No	Course Unit Code	Course Unit Title	Course Unit Type	T	P	L	ECTS
G	1	FBA 3501	FOREIGN LANGUAGE V (GERMAN)	ELECTIVE	4	0	0	4
G	2	FBA 3503	FOREIGN LANGUAGE V (FRENCH)	ELECTIVE	4	0	0	4

6. Semester:
Semester	No	Course Unit Code	Course Unit Title	Course Unit Type	T	P	L	ECTS
B	1	ATA 1002	PRINCIPLES OF ATATURK AND HISTORY OF THE TURKISH REVOLUTION II	REQUIRED	2	0	0	2
B	2	ECO 4001	STRUCTURE OF TURKISH ECONOMY	REQUIRED	3	0	0	5
B	3	LAW 3002	LABOR LAW	REQUIRED	3	0	0	5
B	4	TMT 3006	HOSPITALITY AND TOURISM MARKETING STRATEGY AND POLICY	REQUIRED	3	0	0	3
B	0	-	ELECTIVE COURSE	ELECTIVE	-	-	-	15
TOTAL:								30

6 .Semester: Elective Course
Semester	No	Course Unit Code	Course Unit Title	Course Unit Type	T	P	L	ECTS
B	1	FBA 3502	FOREIGN LANGUAGE VI (GERMAN)	ELECTIVE	4	0	0	4
B	2	FBA 3504	FOREIGN LANGUAGE VI (FRENCH)	ELECTIVE	4	0	0	4

7 .Semester:
Semester	No	Course Unit Code	Course Unit Title	Course Unit Type	T	P	L	ECTS
G	1	TMT 4003	TOURISM LAW	REQUIRED	3	0	0	4
G	2	TMT 4019	DESTINATION MARKETING	REQUIRED	3	0	0	4
G	3	TMT 4335	PROBATION	SUMMER TRAINING	0	0	0	10
G	0	-	ELECTIVE COURSE	ELECTIVE	-	-	-	12
TOTAL:								30

7 .Semester: Elective Course
Semester	No	Course Unit Code	Course Unit Title	Course Unit Type	T	P	L	ECTS
G	1	FBA 4501	FOREIGN LANGUAGE VII (GERMAN)	ELECTIVE	4	0	0	4
G	2	FBA 4503	FOREIGN LANGUAGE VII (FRENCH)	ELECTIVE	4	0	0	4

8. Semester:
Semester	No	Course Unit Code	Course Unit Title	Course Unit Type	T	P	L	ECTS
B	1	TMT 4002	STRATEGIC MANAGEMENT PROJECT FOR TOURISM	REQUIRED	3	0	0	5
B	0	-	ELECTIVE COURSE	ELECTIVE	-	-	-	25
TOTAL:								30

8 .Semester: Elective Course
Semester	No	Course Unit Code	Course Unit Title	Course Unit Type	T	P	L	ECTS
B	1	FBA 4502	FOREIGN LANGUAGE VIII (GERMAN)	ELECTIVE	4	0	0	4
B	2	FBA 4504	FOREIGN LANGUAGE VIII (FRENCH)	ELECTIVE	4	0	0	4


FLEXIBLE ELECTIVE COURSE ACCORDING TO ECTS
Semester	No	Course Unit Code	Course Unit Title	Course Unit Type	T	P	L	ECTS
H	1	İHD 1002	HUMAN RIGHTS	UNRESTRICTED ELECTIVE	2	0	0	4
H	1	FBA 3001	WOMEN IN BUSINESS LIFE	UNRESTRICTED ELECTIVE	3	0	0	4
H	2	FBA 3003	TRANSLATION IN SOCIAL SCIENCES	UNRESTRICTED ELECTIVE	2	0	0	3
H	3	FBA 3005	GENDER AND SOCIETY	UNRESTRICTED ELECTIVE	3	0	0	4
H	4	TMT 3004	TOTAL QUALITY MANAGEMENT IN TOURISM	ELECTIVE	3	0	0	4
H	5	TMT 3005	FRONT OFFICE MANAGEMENT	ELECTIVE	2	2	0	4
H	6	TMT 3013	TRAVEL AGENCIES AND TOUR OPERATORS	ELECTIVE	3	0	0	4
H	7	TMT 3016	E-TOURISM	ELECTIVE	3	0	0	4
H	8	TMT 3021	FOOD AND BEVERAGE MANAGEMENT	ELECTIVE	3	0	0	4
H	9	TMT 3022	CURRENT ISSUES IN TOURISM AND RECREATION	ELECTIVE	3	0	0	4
H	10	TMT 3023	SUSTAINABLE DESTINATION MANAGEMENT	ELECTIVE	3	0	0	4
H	11	TMT 3024	GUEST RELATIONS IN TOURISM	ELECTIVE	3	0	0	4
H	12	TMT 3025	RECREATION AND LEISURE MANAGEMENT	ELECTIVE	3	0	0	4
H	13	TMT 3026	TICKETING AND COMP.RESERVATION SYSTEMS	ELECTIVE	2	2	0	4
H	14	TMT 3027	TOURISM ANALYSIS	ELECTIVE	3	0	0	4
H	15	TMT 3028	INTERNATIONAL HOTEL MANAGEMENT	ELECTIVE	3	0	0	4
H	16	TMT 3029	RESTAURANT MANAGEMENT	ELECTIVE	3	0	0	3
H	17	TMT 3030	CRUISE OPERATIONS AND MANAGEMENT	ELECTIVE	3	0	0	4
H	18	TMT 3031	CONSUMER BEHAVIOR IN TOURISM	ELECTIVE	3	0	0	4
H	19	TMT 3033	HOUSEKEEPING MANAGEMENT	ELECTIVE	3	0	0	3
H	20	TMT 3039	EVENTS TOURISM AND MANAGEMENT	ELECTIVE	3	0	0	4
H	21	TMT 4006	PURCHASING TECHNIQUES IN HOSPITALITY INDUSTRY	ELECTIVE	3	0	0	4
H	22	TMT 4012	ENVIRONMENT AND NATIONAL PARKS MNG.IN TOURISM	ELECTIVE	3	0	0	4
H	23	TMT 4014	VISITOR ATTRACTIONS MANAGEMENT	ELECTIVE	3	0	0	4
H	24	TMT 4018	AIRLINE MANAGEMENT AND MARKETING	ELECTIVE	3	0	0	4
H	25	TMT 4021	MEETING INDUSTRY AND CONGRESS ORGANIZATION	ELECTIVE	3	0	0	4
H	26	TMT 4023	SPECIAL INTEREST TOURISM	ELECTIVE	3	0	0	4
H	27	TMT 4024	TOURISM PLANNING AND DEVELOPMENT	ELECTIVE	3	0	0	4
H	28	TMT 4026	CULTURAL TOURISM	ELECTIVE	3	0	0	4
H	29	TMT 4027	FOOD SAFETY AND SANITATION	ELECTIVE	3	0	0	4
H	30	TMT 4028	PUBLIC RELATIONS MANAGEMENT IN TOURISM	ELECTIVE	3	0	0	4
H	31	TMT 4029	STAKEHOLDER MANAGEMENT IN TOURISM	ELECTIVE	3	0	0	4
H	32	TMT 4030	FOOD AND BEVERAGE COST CONTROLS	ELECTIVE	3	0	0	4
H	33	TMT 4031	TOUR PLANNING AND GUIDING SERVICES IN TOURISM	ELECTIVE	3	0	0	4
H	34	TMT 4033	ENTREPRENEURSHIP IN TOURISM	ELECTIVE	3	0	0	4

Examination Regulations, Assessment and Grading

The regulations for examination and grading are arranged in the fourth part of DEU Faculty of Business Educational and Examinational Regulations. (http://isletme.deu.edu.tr/kurumsal/ana-menu-ogrenciler/deu-isletme-fakultesi-sinav-ve-uygulama-esaslari).
The lowest grade to be successful in a credit course is DD. Other grades; Incomplete (I) accorded to students who, although otherwise successful, have failed to complete the required assignments for a course. A student receiving an incomplete grade for any course must make up for the deficiencies within 30 days after submitting the grades to Registrars Office. Otherwise, the grade I automatically becomes FF. Satisfactory (S) accorded to students who are successful in non-credit courses. Unsatisfactory (U) accorded to students who are unsuccessful in non-credit courses. Exempt ( E) is given to students who transfer to the program from another, after the equivanlence of courses they have taken previously is recommended by the dean/director and approved by the faculty board. This grade may provide an exemption for a particular course at the program.
No Attendance (NA) is given upon failure to attend classes or complete practical or applied components of a course. (NA) configures in CGPA as FF.
Detailed assessment methods and criteria for courses are explained in syllabi.

Graduation Requirements

The Bachelors Degree is awarded to students who have successfully completed all the courses in the curriculum and have a minnimum Cumulative. Grade Point Average (CGPA) of 2.00 / 4.00 and 240 ECTS.

Mode of Study (Full-Time, Part-Time, E-Learning )

Full-time

Programme Director or Equivalent

Prof.Dr. Ebru GÜNLÜ KÜÇÜKALTAN,
e-posta: ebru.gunlu@deu.edu.tr,
tel: 0 232 301 8239.

DEGREE PROGRAMMES