COURSE UNIT TITLE

Offered By

Tourism Management

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

AHMET DEMIRCI

Offered to

Tourism Management

Course Objective

The objective of this course is to introduce students to understand the processes involved when making a reservation and issuing tickets including costings by using Galileo.

Learning Outcomes of the Course Unit

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Recomended or Required Reading

1. Galileo Rezervasyon ve Biletleme, Galileo Türkiye, 2008.
2. Lecture notes.

Planned Learning Activities and Teaching Methods

1. Lecture
2. Assignments
3. Discussion
4. Group work

Assessment Methods

Further Notes About Assessment Methods

None

Assessment Criteria

1. Midterm and final examinations will be based on understanding, synthesis and evaluation of the textbook and the lecture material.
2. In class applications are the core of assignments. Verbal participation in class discussions will be graded.
3. Assignments analysis will be based on the application of knowledge, analysis, problem solving and evaluative skills regarding different reservation and ticketing procedures. Case reports should be based on the correct entries for the steps taken in the application of reservation and ticketing procedures.

Language of Instruction

English

Course Policies and Rules

1. It is obligatory to attend at least 70% of the classes.
2. Violations of Plagiarism of any kind will result in disciplinary steps being taken.
3. Prepare ahead of time for classes.
4. Arrive on time.
5. Participation is required for all students.
6. Follow appropriate business etiquette regarding cell phones.

Contact Details for the Lecturer(s)

To be announced.

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Contribution of Learning Outcomes to Programme Outcomes