COURSE UNIT TITLE

: QUALITY MANAGEMENT SYSTEMS

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
UKY 8037 QUALITY MANAGEMENT SYSTEMS ELECTIVE 3 0 0 6

Offered By

Quality Management Non-thesis (Distance Learning)

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR DOCTOR GÜLÜZAR KURT GÜMÜŞ

Offered to

Quality Management Non-thesis (Distance Learning)

Course Objective

To introduce the quality management systems , standarts and certifactions that are used in the world and in our country

Learning Outcomes of the Course Unit

1   to be able to explain quality management system and its phisophy.
2   to know quality management system standarts.
3   to be able to explain how to use quality management system in a firm.
4   to be able to establish the quality management sistem in an organization.
5   to be able to establish quality objectives in an organization

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Concept of quality and the relationship between total quality management and quality management system
2 History of quality management systems, ISO 9000 family of standards, quality management principles
3 Quality management principles
4 ISO- 9001:2008 quality management system - introducing and interpretation of clauses 1 - 4. documentation in quality management systems
5 ISO- 9001:2008 quality management system - introducing and interpretation of clauses 5 - 6.
6 ISO- 9001:2008 quality management system - introducing and interpretation of clause 7.
7 ISO- 9001:2008 quality management system - introducing and interpretation of clause 8.
8 ISO-TS 16949: Particular requirements for the application of ISO 9001:2008 for automotive production and relevant service part organizations.
9 ISO-TS 16949: Particular requirements for the application of ISO 9001:2008 for automotive production and relevant service part organizations. (continuation)
10 Introduction of ISO 22000 Food Safety Management System
11   Introduction of ISO 22000 Food Safety Management System (continued)
12 Application examples
13 ISO 9001 Documentation structure
14   ISO 9001 Internal Audit

Recomended or Required Reading

David Hoyles, ISO 9000 Quality Systems Handbook - updated for the ISO 9001:2008 standard, Sixth Edition: Using the standards as a framework for business improvement

Planned Learning Activities and Teaching Methods

1- Class Lecturing , 2- Lectures on applications , 3- Presentations of Case Studies, 4- Discussion and analysis of case studies

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 FCG FINAL COURSE GRADE
3 FCG FINAL COURSE GRADE MTE * 0.20 + FIN* 0.80
4 RST RESIT
5 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.20 + RST* 0.80


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

To be able to define the methods for implementing and managing quality management systems, to analyze and improve the problems related to quality methods. Learning levels will be measured in accordance with the participation in the discussions during the lessons and the answers given to the questions in the exams

Language of Instruction

Turkish

Course Policies and Rules

1. Class attendance is important.
2. Application practices should be done

Contact Details for the Lecturer(s)

Ofice No: 324 Tel: (232) 3010632 email: onur.ozveri@deu.edu.tr
i

Office Hours

Monday 10:00 - 11:00

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 3 42
Preparations before/after weekly lectures 14 3 42
Preparation for final exam 1 25 25
Preparation for midterm exam 1 30 30
Final 1 2 2
Midterm 1 2 2
TOTAL WORKLOAD (hours) 143

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6
LO.15332
LO.24322
LO.3443232
LO.444323
LO.55442