COURSE UNIT TITLE

: COMMUNICATION SKILLS AND NEGOTIATION TECHNIQUES

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
DIŞ 5056 COMMUNICATION SKILLS AND NEGOTIATION TECHNIQUES ELECTIVE 3 0 0 5

Offered By

Foreign Trade (English)

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR DOCTOR BERNA KIRKULAK ULUDAĞ

Offered to

Foreign Trade (English)

Course Objective

The purpose of this course is to provide business communication skills to accomplish professional business goals. This course will focus on oral and collaborative communication skills with cross-cultural perspective for future professional positions in national and international companies.

Learning Outcomes of the Course Unit

1   Enhance their interpersonal communication skills via in-class exercises, comprising how to develop effective verbal/nonverbal messages and improve listening competencies.
2   Learn the ways of solving interpersonal conflicts and understand cross-cultural variations in communication processes across different countries.
3   Build professional presence by means of learning how to prepare well-written business reports and effective business presentations

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Introduction
2 Foundations of Interpersonal Communication
3 In-Class Assignment: Poster Design
4 Culture and Interpersonal Communication
5 In-Class Assignment: Case Study
6 In-Class Assignment: Debate
7 Verbal Messages & Non-Verbal Messages
8 Interpersonal Conflict and Conflict Management
9 In-Class Assignment: Real Life Scenarios for Conflict Management Strategies
10 In-Class Assignment: Real Life Examples of Good and Bad Communicators
11 In-Class Assignment: Case Study
12 Interpersonal Power and Influence
13 In-Class Assignment: Analysis of Film Trailers
14 Developing and Delivering Business Presentations

Recomended or Required Reading

DeVito, J.A. (2016). The Interpersonal Communication Book: Global Edition. 14th Edition, Pearson Prentice Hall.
Thill, J.V. and Bovee, C.L. (2017). Excellence in Business Communication: Global Edition. 12th Edition, Pearson Prentice Hall.

Planned Learning Activities and Teaching Methods

1. Lecture
2. Presentations
3. Term Projects
4. Assignments

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 PRJ PROJECT
2 PRS PRESENTATION
3 ASG ASSIGNMENT
4 FCG FINAL COURSE GRADE PRJ * 0.40 + PRS * 0.10 + ASG * 0.50


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

1. Students should actively participate in online activities and discussions.
2. Students have to attend classes in order to obtain points from online assignments. No excuses for online assignments will be accepted.
3. Written reports should be submitted and presentations should be made on time. Late submission of reports will not be graded.

Language of Instruction

English

Course Policies and Rules

1. Plagiarism of any type will result in disciplinary action.
2. Students should attend the classes on time.

Contact Details for the Lecturer(s)

To be announced.

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 6 3 18
Tutorials 6 3 18
Preparations before/after weekly lectures 14 2 28
Preparation for final exam 1 15 15
Preparing assignments 7 4 28
Preparing presentations 1 18 18
TOTAL WORKLOAD (hours) 125

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10
LO.15555
LO.2555
LO.35555

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

Copyright 2015 DEÜ. BİD

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