COURSE UNIT TITLE

: COMMUNICATION SKILLS

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
PSI 4003 COMMUNICATION SKILLS COMPULSORY 4 0 0 4

Offered By

Philosophy

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

DOCTOR GAMZE ERDOĞAN

Offered to

Philosophy

Course Objective

To implement all healthy interpersonal communications realized in the organized place and time in the context of existing sovereignty relations. To make acquired communications skills to overcome the conflicting situations which may possibly arise in this process.

Learning Outcomes of the Course Unit

1   Knowing the importance of process, elements, types of communication, functions.
2   To be efficent in the interpersonal communications including organizational ones and managing the conflicts which may arise.
3   To overcome the handicaps in explaining oneself and the skills to Express in the right manner.
4   Efficent listening and empathetic appoach skills.
5   To be competent in verbal and nonverbal communications.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Communication concept , functions of communication, communication process and models of communication
2 Perception and analysis of the factors affecting the process
3 Psychological noise: Prejudice, self-fulfilling prophecy and halo effect
4 First impression and impression management techniques
5 Forms of communication: Verbal communication and voice
6 Forms of communication: Non-verbal communication ( Gestures and facial expressions, proximity and touch)
7 Midterm exam
8 Types of communication:Intrapersonal communication, group communication and conflict management in related areas.
9 Types of communication:Interpersonal communication,organizational communication and conflict management in related areas.
10 Types of communication:Intercultural communication and conflict management in related area.
11 Listening skill and empathetical approach
12 Theory of multiple intelligence and EQ effective
13 Emotion and emotion management
14 Preparing CVs and interviews
15 Types of interviews, things to be done during interviews

Recomended or Required Reading

1. Irfan Erdoğan, Iletişimi Anlamak, Erk Yayınları, Istanbul, 2005.
2. Üstün Dökmen, Iletişim Çatışmaları ve Empati, Sistem Yayıncılık, Istanbul,1994.
3. Matthew Mckay-Martha Davis-Patrick Fanning, Iletişim Becerileri, HYB Yayıncılık, Ankara,1996
4. Zuhal- Acar Batlaş, Bedenin Dili, Remzi Kitabevi, Istanbul, 1994.

Planned Learning Activities and Teaching Methods

1. Lecture
2. Question/ Answer
3. Discussion

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 FIN FINAL EXAM
3 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.40 + FIN * 0.60
4 RST RESIT
5 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.40 + RST * 0.60


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

1. LO 1-5:The students performance will be evaluated by the questions that will be asked in midterm and final exams and participation to the class..

Language of Instruction

Turkish

Course Policies and Rules

%70 attendance is required.

Contact Details for the Lecturer(s)

Öğr.Gör.Dr.Gamze ERDOĞAN
e-mail: gamze.erdogan@deu.edu.tr

Office Hours

Monday 10:00-12:00

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 13 3 39
Preparations before/after weekly lectures 13 3 39
Preparation for final exam 1 15 15
Preparation for midterm exam 1 10 10
Final 1 1 1
Midterm 1 1 1
TOTAL WORKLOAD (hours) 105

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13PO.14PO.15
LO.1345
LO.224
LO.341
LO.435231
LO.55

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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