COURSE UNIT TITLE

: CURRENT ISSUES IN CONFLICT MANAGEMENT AND NEGOTIATION

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
IAÇ 5040 CURRENT ISSUES IN CONFLICT MANAGEMENT AND NEGOTIATION ELECTIVE 3 0 0 5

Offered By

Conflict Resolution (English)

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

ASSISTANT PROFESSOR SELCEN KILIÇASLAN GÖKOĞLU

Offered to

Conflict Resolution (English)

Course Objective

Researchers have used various concepts to understand the conditions and dynamics by which conflict can be managed constructively. Given the many forms and situations in which conflict occurs, it is not surprising that researchers have developed various theoretical frameworks for conflict. Indeed, there is conflict over the study of conflict management. Studies from several traditions also suggest that mutual benefit relationships are critical antecedents for open-minded discussion. This integration of research findings identifies the skills and relationships that can help managers and employees deal with their increasingly complex conflicts. The course aims to deepen students understanding of the dynamics of current issues those influence conflict management and negotiation with the help of discussions on recent research in the field.

Learning Outcomes of the Course Unit

1   Use current academic research findings to manage conflict productively and effectively.
2   Develop alternative approaches to conflict management and negotiation for current issues.
3   Conduct and follow current academic research on the issues of conflict management and negotiation.
4   Develop oral/written communication skills; articulate and defend his/her position.
5   Be able to apply current theories of psychology and sociology to the conflict management and negotiation processes.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Introduction to the course-Shadow negotiation article discussions
2 Value-creating strategies in negotiation article discussions
3 Competitive advantage through people (Managing interpersonal relationships) article discussions
4 Communication with difficult people article discussions
5 Leadership, coaching, mentoring and counselling skills in negotiation article discussions
6 Ethics in negotiations article discussions
7 Midterm
8 International negotiation article discussions
9 Managing conflict and negotiation in risk environments article discussions
10 Networking skills for delivering value through conflict and negotiations article discussions
11 Psychology of conflict and negotiation article discussions
12 Negotiation of special topics (crisis, salary, win-win negotiaons etc.) article discussions
13 Writing the agreement article discussions
14 Review

Recomended or Required Reading

Directed reading will be provided by the instructor each week.

Planned Learning Activities and Teaching Methods

1. Lecture
2. discussion,
3. individual and group assignment,
4. presentation ,
5. case studies.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 STT TERM WORK (SEMESTER)
3 FIN FINAL EXAM
4 FCG FINAL COURSE GRADE MTE * 0.20 + STT* 0.40 + FIN* 0.40
5 RST RESIT
6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.20 + STT * 0.40 + RST* 0.40


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

Individual performance assessment criteria
1. The learner will demonstrate independence in mastering a project.
2. The learner will participate in peer group design review.

Teamwork performance assessment criteria
1. The learner will present formal group final work and write a report.
The learner will manage team performance and resolve conflict.

Language of Instruction

English

Course Policies and Rules

1. Attending at least 70 percent of lectures is mandatory.
2. Plagiarism of any type will result in disciplinary action.
3. Students are expected to participate actively in class discussions.
4. Students are expected to attend to classes on time.
5. Students are expected to prepare ahead of time for class, read the matertials.

Contact Details for the Lecturer(s)

selcen.kilicaslan@deu.edu.tr

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Case study 12 3 36
Preparations before/after weekly lectures 12 2 24
Preparation for midterm exam 1 10 10
Preparation for final exam 1 10 10
Preparing assignments 15 1 15
Preparing presentations 1 10 10
Preparations before/after weekly lectures 12 2 24
Final 1 4 4
Midterm 1 4 4
TOTAL WORKLOAD (hours) 137

Contribution of Learning Outcomes to Programme Outcomes

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