COURSE UNIT TITLE

: CONFLICT RESOLUTION AT SCHOOL

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
IAÇ 5032 CONFLICT RESOLUTION AT SCHOOL ELECTIVE 3 0 0 5

Offered By

Conflict Resolution (English)

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

ASSOCIATE PROFESSOR TARKAN KAÇMAZ

Offered to

Conflict Resolution (English)

Course Objective

The aim of the course is to discuss and analyze the nature and the underlying reasons of conflicts in schools, integrative and peaceful resolution of interpersonal conflicts, interpersonal conflict mediation models and approaches, skills and techniques

Learning Outcomes of the Course Unit

1   To analyze conflict resolution process in schools
2   To be part of peaceful conflict resolution process
3   To examine the contributions of interpersonal negotiation and peer mediation to conflict resolution process.
4   Case-based practices

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Understanding school dynamics
2 Understanding the nature of interpersonal conflicts
3 Integrative / Peaceful Conflict Resolution
4 Negotiation
5 Peer mediation
6 Peer mediation skills and techniques
7 Peer mediation models and approaches
8 Exam
9 Ethics and standards, confidentiality
10 Cultural issues in peer mediation
11 Special case issues
12 Practice
13 Practice
14 Practice

Recomended or Required Reading

- Barsky, E. A. (2000). Conflict resolution for the helping professions. Stamford: Brooks / Cole, Thomson Learning.
- Beer, J. E. And Stief, E. (1997). The mediator s handbook. Canada:New Society Publishers.
- Bush, A. B. R. ve Folger, P. J. (1994). The promise of mediation: Responding to conflict through empowerment and recognition. San Francisco: Jossey-Bass Publishers.
- Fisher, R,. Ury, W. ve Patton, B. (1991). Getting to yes: Negotiating agreement without giving in (2nd Ed.). USA: Penguin Boks.
- Moore, W. C. (1996). The mediation process: practical strategies for resolving conflict (2nd edit.). San Francisco: Jossey-Bass.

Planned Learning Activities and Teaching Methods

Lecture, discussions, case studies, problem solving

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 FCG FINAL COURSE GRADE
3 FCGR FINAL COURSE GRADE MTE * 0.40 + FCG* 0.60
4 RST RESIT
5 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.40 + RST* 0.60


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

Learners to be expected to:
1. To analyze conflict resolution process in schools.
2. To evaluate interpersonal negotiation tactics in school conflict resolution process.
3. To evaluate the role of the negotiation and mediator in conflict resolution process.
4. To evaluate peer mediation practices.

Language of Instruction

English

Course Policies and Rules

1. Attending at least 70 percent of lectures is mandatory.
2. Assignments must be submitted in time.

Contact Details for the Lecturer(s)

tarkan.kacmaz@deu.edu.tr - DEÜ Işletme Fakültesi Ingilizce Işletme Bölümü. Tel: 3018224

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 3 42
Preparation before/After Weekly Lectures 14 2 28
Preparation for Midterm Exam 1 10 10
Preparation for Final Exam 1 20 20
Preparing Individual/Group Assignments 1 20 20
Preparing Presentations 1 5 5
Final 1 2 2
Midterm 1 2 2
TOTAL WORKLOAD (hours) 129

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8
LO.15
LO.255
LO.3455
LO.45555

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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