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Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS TUR 4115 FOOD AND BEVERAGE SERVICES COMPULSORY 3 0 0 3

Offered By

TOURISM AND HOSPITALITY MANAGEMENT

Level of Course Unit

Short Cycle Programmes (Associate's Degree)

Course Coordinator

METE GÖVCE

Offered to

TOURISM AND HOSPITALITY MANAGEMENT TOURISM AND HOSPITALITY MANAGEMENT (Evening)

Course Objective

To provide the student with necessary competences on improving the quality of tourism services by informing the students on tourism services departments, the related materials and techniques for tourism services.

Learning Outcomes of the Course Unit

1   Being able to identify department structure and the materials to be used. 2   Being able to apply the techniques for tourism services. 3   Being able to explain the menu to the guests. 4   Being able to make table services, services made with knives and services at fireside. 5   Being able to follow up the trends in techniques for tourism services.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description 1 The description of service department and its characteristics 2 Hierarchical structure of service department 3 Materials used in service department 4 Menu arrangement 5 Mise'en Place 6 Banquette organization 7 Mid-term Exam 8 Mid-term Exam 9 Working at fireside 10 Services with knives 11 Alcoholic and non-alcoholic beverages 12 Wine service 13 Food Control Methods 14 Beverage Control Methods

Recomended or Required Reading

Yiyecek Işletmelerinde gıda ve Personel Hijyeni, Nilüfer Koçak, Detay Yayıncılık, Ankara, 2006, 152 sf.

Planned Learning Activities and Teaching Methods

Lecturing.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA 1 MTE MIDTERM EXAM 2 FN Final 3 FCG FINAL COURSE GRADE VZ*0.40 + FN* 0.60 4 RST RESIT 5 FCGR FINAL COURSE GRADE (RESIT) VZ*0.40 + BUT* 0.60 *** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

The learning outcomes will be assessed by mid-term exam and final exam.

Language of Instruction

Turkish

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

nilufer.kocak@deu.edu.tr

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours) Lectures 12 3 36 Preparations before/after weekly lectures 12 2 24 Preparation for midterm exam 1 4 4 Preparation for final exam 1 5 5 Final 1 1 1 Midterm 1 1 1 TOTAL WORKLOAD (hours) 71

Contribution of Learning Outcomes to Programme Outcomes

PO/LO PO.1 PO.2 PO.3 PO.4 PO.5 PO.6 PO.7 PO.8 PO.9 PO.10 PO.11 PO.12 PO.13 PO.14 PO.15 PO.16 PO.17 PO.18 LO.1 1 LO.2 LO.3 1 LO.4 1 LO.5 1 1 1 1 1 1 1 1