COURSE UNIT TITLE

: QUALITY MANAGEMENT IN ARCHITECTURE AND ITS APPLICATIONS

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
ARC 5044 QUALITY MANAGEMENT IN ARCHITECTURE AND ITS APPLICATIONS ELECTIVE 2 0 0 5

Offered By

Graduate School of Natural and Applied Sciences

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

ASSOCIATE PROFESSOR FAHRIYE HILAL HALICIOĞLU

Offered to

Structural Construction Design
Structural Construction Design

Course Objective

The course explains the philosophy and basic principles of quality management in architecture. The course includes the principles of quality management, quality planning, cost of quality, customer / user satisfaction, continual improvement, total quality management, quality assurance systems, methods used in the quality management process, quality management practices in the building industry. It also covers challenges and success factors in quality management practices in the building industry, strategic approaches to quality management, effects of technology management on the success of quality management. Furthermore, in this course it is given information about new quality management approaches to green building projects undertaken by building design and construction firms in the green building industry, relationship between quality management and innovations (eco-innovations), effects of innovation management on quality management in the green building industry.

Learning Outcomes of the Course Unit

1   Understanding the importance of quality management for success at both the project and organization levels in the building industry.
2   Understanding the importance of quality planning and customer / user satisfaction for managing successfully quality in the building design and construction processes.
3   Having basic skills to apply quality management methods in building design and construction.
4   Understanding effects of technology management on the success of quality management.
5   Understanding effects of innovation management on quality management in the green building industry.
6   Having basic skills on making team working with disciplines related for managing quality in the life cycle process of green building projects.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 An overview of the course and an introduction to quality management.
2 Definition of quality, management and quality management.
3 Approaches to the philosophy of quality management (Deming, Crosby, Juran, ve Feigenbaum).
4 The principles of quality management Quality planning, cost of quality, customer / user satisfaction, continual improvement.
5 Total Quality Management Total quality management in building design and construction organizations. Quality Assurance Systems and ISO 9000.
6 Methods used in the quality management process: Benchmarking, Failure Mode and Effects Analysis, Pareto analysis, Fishbone diagram, 5 Whys analysis, Six Sigma, Quality Function Deployment. Multi-Criteria Decision Making methods. Analytic Hierarchy Process (AHP).
7 Application of Quality Function Deployment for building projects.
8 Examination of quality management practices in the building industry. Challenges and success factors in quality management practices in the building industry. Strategic approaches to quality management. Effects of technology management on the success of quality management.
9 New quality management approaches to green building projects undertaken by building design and construction firms in the green building industry.
10 The relationship between quality management and innovations (eco-innovations). Effects of innovation management on quality management in the green building industry.
11 Student seminars on research topics
12 Student seminars on research topics
13 Student seminars on research topics
14 Student seminars on research topics
15 Submission of the research assigment

Recomended or Required Reading

Halıcıoğlu, F. H. (2005). Kalite Fonksiyon Yayılımı Yönteminin Mimarlıkta Uygulanmasına Yönelik Model Önerisi ve Bir Bina Projesi Kapsamında Irdelenmesi, Doktora Tezi, DEÜ Fen Bilimleri Enstitüsü, 27 Mayıs, Izmir.
Baroniené, L. & Neverauskas, B. (2005). The Role of Quality Management in the Process of Innovation Development. Engineering Economics, 3 (43), 15 - 21.
Burgelman, R. A., Christensen, C. M. & Wheelwright, S. C. (2004). Strategic Management of Technology and Innovation, 4th edition, McGraw-Hill, NY.
Hoang, D. T., Igel, B., & Laosirihongthong, T. (2006). The impact of total quality management on innovation: Findings from a developing country. International Journal of Quality & Reliability Management, 23(9), 1092 - 1117.
Leavengood, S., Anderson, T. R. & Daim, T. U. (2014). Exploring linkage of quality management to innovation. Total Quality Management & Business Excellence, 25 (10), 1126 - 1140, DOI: 10.1080/14783363.2012.738492
Türk Standartları Enstitüsü, ISO 9000 Serisi





Planned Learning Activities and Teaching Methods

The course is taught in a lecture, research assignment, class presentation and discussion format. All class members are expected to attend and both the lecture and seminar hours and take part in the discussion sessions.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 ASG ASSIGNMENT/PRESENTATION
2 FIN FINAL EXAM
3 FCG FINAL COURSE GRADE ASG * 0.40 +FIN * 0.60
4 RST RESIT
5 FCGR FINAL COURSE GRADE (RESIT) ASG * 0.40 +RST * 0.60


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

Assignment and Presentation % 40 (LO1, LO2, LO3, LO4, LO5, LO6)
Final % 60 (LO1, LO2, LO3, LO4, LO5, LO6)

Language of Instruction

Turkish

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

Dokuz Eylul University Faculty of Architecture
Department of Architecture
hilal.halicioglu@deu.edu.tr

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 10 2 20
Tutorials 3 2 6
Preparing assignments 1 25 25
Preparing presentations 1 25 25
Preparation for final exam 1 25 25
Preparations before/after weekly lectures 1 22 22
Final 1 1 1
Midterm 1 1 1
TOTAL WORKLOAD (hours) 125

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10
LO.11111
LO.21111
LO.31111
LO.41111
LO.51111
LO.6