COURSE UNIT TITLE

: CRISIS MANAGEMENT AND HEAT CONTROL

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
TSS 2002 CRISIS MANAGEMENT AND HEAT CONTROL ELECTIVE 2 0 0 2

Offered By

Medical Documentation and Secretariat

Level of Course Unit

Short Cycle Programmes (Associate's Degree)

Course Coordinator

ASSOCIATE PROFESSOR CEMILE ÇETIN

Offered to

Medical Documentation and Secretariat

Course Objective


The aim of the lecture: The aim of the lecture is to manage crisis situations that may arise among the people in the field fo health and to control the anger of people in crisis situations.

Learning Outcomes of the Course Unit

1   Learns the definition and explanation of the crisis in human relations.
2   Learns the stages of the crisis
3   Learn about what crisis management is
4   Learn about the factors leading to the crisis
5   Learns stress and its management
6   Learns anger and its consequences.
7   Have information about anger control
8   Learn about crisis and anger management techniques.
9   Learns the grieving and death process

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 General crisis
2 Crisis and anger anger management key variable: our character colors
3 Effect area, features, stages and types in the crisis
4 Causes of health crisis
5 Crisis management and process
6 Possible reactions in the crisis and Human Resources Management
7 Disaster and Disaster Management
8 Midterm exam
9 Mourning and Death Phenomenon
10 Psychological Support and Health Services in Disaster Management
11 Top of the iceberg: anger and its functions
12 The Structure and Functions of Anger
13 Ladder of Anger and Anger Management
14 Crisis and Anger Output: Stress and Burnout
15 Techniques of positive management of crisis and anger (DKYB, Humor, Learned Strength etc.)

Recomended or Required Reading

1. Atabay, Bahar (2019). Sağlık Kurumlarında Kriz Yönetimi ve Örnek Bir Uygulama. Kırıkkale Üniversitesi, SBE, Sağlık Kurumları Işletmeciliği ABD, Yüksek Lisans Tezi.
2. Tüz, Melek vd., (2013). Kriz Iletişimi ve Yönetimi. Anadolu Üniversitesi, Açıköğretim Fakültesi Yayını.
3. Kayalıoğlu, Mehtap (2013). Öfke Kontrolü. Nesil Yayınları.
4. Barutçuoğlu, Ismet(2004). Organizasyonlarda Duyguların Yönetimi. Kariyer Yayıncılık.
5. Sürvegil Dalkılıç, Olca(2014). Çalışma Hayatında Tükenmişlik Sendromu. Nobel Akademik Yayıncılık.
6. Vergiliel Tüz, Melek(2014). Kriz Yönetimi. Nobel Akademik Yayıncılık.7. Acil Durum ve Afet Psikolojisi Ön Lisans Ders Notları, Atatürk Üniversitesi Açık Öğretim Fakültesi
8. Acil Durum ve Afet Yönetimine Giriş Ön Lisans Ders Notları, Atatürk Üniversitesi Açık Öğretim Fakültesi
9. Afetlerde Risk ve Kriz Yönetimi Ön Lisans Ders Notları, Atatürk Üniversitesi Açık Öğretim Fakültesi
10. Afetlerde Risk ve Kriz Yönetimi Ön Lisans Ders Notları, Atatürk Üniversitesi Açık Öğretim Fakültesi

Planned Learning Activities and Teaching Methods

Learning and Teaching Methods:

Explanation of the subjects with the presentation prepared as a power point

Transfer of opinions and experiences of students

Sharing practice examples

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 AS ArasınavTeo
2 FCGR FINAL COURSE GRADE
3 FCG FINAL COURSE GRADE AS * 0.50 + FN * 0.50
4 RST RESIT
5 FCGR FINAL COURSE GRADE (RESIT) AS * 0.50 + BUT * 0.50


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

Continue the lesson, midterm exam, and final exam.

Language of Instruction

Turkish

Course Policies and Rules

Attendance is compulsory.

Contact Details for the Lecturer(s)

cemilegurcay@gmail.com / cemile.gurcay@deu.edu.tr
0541 408 39 15

Office Hours

Meeting days are course days.
The meeting hours are determined according to the class hours.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 2 28
Preparations before/after weekly lectures 12 1 12
Preparation for midterm exam 1 4 4
Preparation for final exam 1 3 3
Midterm 1 1 1
Final 1 1 1
TOTAL WORKLOAD (hours) 49

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13PO.14PO.15PO.16
LO.1154
LO.2
LO.3
LO.4
LO.5
LO.6
LO.73
LO.8
LO.95

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

Copyright 2015 DEÜ. BİD

HOME / ABOUT US / DEGREE PROGRAMMES / GENERAL INFORMATION FOR STUDENTS / INTERNATIONAL RELATIONS