COURSE UNIT TITLE

: ETHICS IN TOURISM

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
TUR 4024 ETHICS IN TOURISM ELECTIVE 3 0 0 3

Offered By

Tourism and Hotel Management

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

ASSISTANT PROFESSOR CEYLAN ALKAN

Offered to

Tourism and Hotel Management
Tourism Management

Course Objective

The aim of this course is to explore the general tourism operations and their reliance with business ethics and regulations. Students will be learning various ethical theories and characteristics of moral principles especially in relation to hospitality industry. At the end of the subject, students will be able to identify the various ethical issues and regulations in the hospitality industry and evaluate the implications of these issues and regulations to the relevant stakeholders of the industry.

Learning Outcomes of the Course Unit

1   Students will be able to discuss and evaluate the general tourism operations and theirs reliance with business ethics and regulations
2   Students will be able to discuss various ethical theories and characteristics of moral principles.
3   Students will also be able to identify various ethical issues and regulations in the hospitality industry and evaluate the implications of these issues and regulations to the relevant stakeholders of the industry.
4   Students will be able to make sound decisions on any ethical issue in the hospitality workplace in respect to the economic, social and political aspects to the situation.
5   Students will be able to apply ethical theories in solving ethical issues in tourism and hospitality industry.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Tourism and Ethics
2 Turkey and the Work Ethic
3 The concept of ethics
4 Tourism industry and tourism system
5 Basic Ethical Principles
6 Types of Ethics
7 Midterm
8 Ethical Standards
9 Experienced Ethical Issues in Tourism Business
10 Experienced Ethical Issues Related to Applications in Business
11 Ethics and Customer Complaints
12 Arising in the tourism sector of the defective Services Evaluation
13 Presentations
14 Presentations

Recomended or Required Reading

Articles from academic journals

Planned Learning Activities and Teaching Methods

Lectures
Case analysis

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 ASG ASSIGNMENT
3 FIN FINAL EXAM
4 FCG FINAL COURSE GRADE MTE * 0.20 + ASG * 0.20 + FIN * 0.60
5 RST RESIT
6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.20 + ASG * 0.20 + RST * 0.60


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

Information about the preparation of the term project and presentations will be given in the beginning of the term.

Assessment Criteria

Evaluation of theoretical knowledge is made by written exam and submitted assignments.

Language of Instruction

Turkish

Course Policies and Rules

to be announce

Contact Details for the Lecturer(s)

ceylan.alkan@deu.edu.tr

Office Hours

tuesday 15.00-17.00

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 11 3 33
Case study 3 3 9
Preparations before/after weekly lectures 11 3 33
Preparation for midterm exam 1 3 3
Preparation for final exam 1 4 4
Preparing assignments 1 3 3
Midterm 1 1 1
Final 1 1 1
TOTAL WORKLOAD (hours) 87

Contribution of Learning Outcomes to Programme Outcomes

PO/LO
LO.1
LO.2
LO.3
LO.4
LO.5

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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