COURSE UNIT TITLE

: GUIDING SERVICES AND TOUR PLANNING IN RELIGIOUS TOURISM

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
TIN 5068 GUIDING SERVICES AND TOUR PLANNING IN RELIGIOUS TOURISM COMPULSORY 3 0 0 5

Offered By

Religious Tourism

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

ASSOCIATE PROFESSOR IŞIL ÖZGEN

Offered to

Religious Tourism

Course Objective

The objective of this course is to provide students with detailed information about distribution channels in tourism, intermediaries, tour guiding services, tour packages and tour planning process in religious tourism.

Learning Outcomes of the Course Unit

1   Identify the main activities that should be done pre-tour, during tour, pre-departure and departure and follow through
2   Describe the relationship between tour operators and travel agencies
3   Produce solutions to tourist complaints and hard situations that may occur during religious tours
4   Describe the procedures that should be done during an emergency (death of a tour participant, accident, theft, loss of passport, etc.)
5   Understand the production phases of a religious tour, have knowledge to organize and promote this kind of tour
6   Apprehend the responsibilities of a tour director and qualifications of an ideal tour guide

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Distribution Channels in Tourism
2 The Relations between Travel Intermediaries, Tour Operators and Travel Agencies
3 The Tour Concept and Components of a Tour Package
4 Destination Search, Creating New Destinations and Agreements with Suppliers (Religious Tourism Perspective)
5 Tour Itinerary Planning in Religious Tourism
6 Tour Operation Phases in Religious Tourism (Pre-tour, During Tour, Pre-departure and Departure)
7 The Role, Responsibility and Qualifications of an International Tour Director
8 After Tour Phase and Legal Aspects of Tour
9 Types and Characteristics of Religious Tourists
10 Communication with Tour Participants and Dealing with Tourist Complaints
11 Religious Tour Itineraries in Turkey and in the World
12 Havra Street Visit
13 Virgin Mary House (Ephesus) Visit
14 Student Presentations and Discussions

Recomended or Required Reading

Textbook

Betty Weiler and Rosemary Black (2015) Tour Guiding Research Insights, Issues and Implications
Channel View Publications.

Maureen Griffiths ve Peter Wiltshier (2019) Managing Religious Tourism CABI Publishings

Daniel H.Olsen and Anna Trono (2018). Religious Pilgrimage Routes and Trails, Sustainable Development and Management,
CABI Publishings.

Planned Learning Activities and Teaching Methods

Lectures, In-class discussions, article reviews, case studies and assignments

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 FCG FINAL COURSE GRADE
3 FCGR FINAL COURSE GRADE MTE * 0.40 + FCG* 0.60
4 RST RESIT
5 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.40 + RST* 0.60


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

The details about the preparation of assignments and presentations will be provided upon number of students in the beginning of the term.

Assessment Criteria

Midterm: It will measure levels of students to extrapolate using knowledge acquired.
Assignment /Presentation: It will assess levels of students to make a comment, discuss and offer solution with a holistic approach and capabilities to transfer their knowledge.
Final Exam: It will measure level of students to correlate the concepts discussed during the course, to evaluate and discuss causality and relationships and to propose solutions.

Language of Instruction

English

Course Policies and Rules

- Any type of electronic device should be kept off during classes.
- It is obligatory to attend the classes.
- Student is supposed to obey academic and ethical guidelines in all activities related to the course.
- Homework and presentation should be prepared and submitted according to format given by the instructor.

Contact Details for the Lecturer(s)

Assoc.Prof.Işıl Özgen

isil.goksu@deu.edu.tr

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Tutorials 2 2 4
Lectures 12 2 24
Preparation for midterm exam 1 14 14
Preparation for final exam 1 20 20
Preparing assignments 1 20 20
Preparing presentations 1 4 4
Preparations before/after weekly lectures 14 2,5 35
Final 1 2 2
Midterm 1 2 2
TOTAL WORKLOAD (hours) 125

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10
LO.1555
LO.25555
LO.3544
LO.455
LO.5454454
LO.65

CONTACT INFORMATION
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Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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