Description of Individual Course Units
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Offered By |
Tourism and Hotel Management |
Level of Course Unit |
Short Cycle Programmes (Associate's Degree) |
Course Coordinator |
GIZEM HATIPOĞLU |
Offered to |
Tourism and Hotel Management |
Course Objective |
To provide the students with competences on using their foreign language effectively in proposed sales, upselling, dealing with complaints of guests, communicating with other companies (foreign tour operators, travel companies etc.) to improve the quality of service. |
Learning Outcomes of the Course Unit |
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Mode of Delivery |
Face -to- Face |
Prerequisites and Co-requisites |
None |
Recomended Optional Programme Components |
None |
Course Contents |
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Recomended or Required Reading |
English for International Tourism- Intermediate Coursebook, Pearson. |
Planned Learning Activities and Teaching Methods |
Lecturing. |
Assessment Methods |
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*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable. |
Further Notes About Assessment Methods |
None |
Assessment Criteria |
exam |
Language of Instruction |
Turkish |
Course Policies and Rules |
It is imperative to attend 70% of the courses and fulfill the requirements of the course. |
Contact Details for the Lecturer(s) |
gizem.hatipoglu@deu.edu.tr |
Office Hours |
The days and times specified in the weekly schedule announced for that year. |
Work Placement(s) |
None |
Workload Calculation |
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Contribution of Learning Outcomes to Programme Outcomes |
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