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Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS TUR 1017 HOSPITALITY MANAGEMENT COMPULSORY 3 0 0 5

Offered By

Tourism and Hotel Management

Level of Course Unit

Short Cycle Programmes (Associate's Degree)

Course Coordinator

DOCTOR GAMZE ÖZOĞUL

Offered to

Tourism and Hotel Management

Course Objective

To teach the development of hotel management, foundation stage, the basic functions and the current improvements in hotel management.

Learning Outcomes of the Course Unit

1   Being able to coordinate the basic functions of hotel management 2   Being able to choose the appropriate location 3   Being able to analyze productivity in hotel operations 4   Being able to price room in hotel operations 5   Being able to price food and beverage in hotel operations

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description 1 The Classification of Hotel Operations and Characteristics 2 Location in Hotel Operations 3 Management in Hotel Operations 4 Productivity Analysis in Hotel Operations 5 The Cost Of Food and Beverages in Hotel Operations 6 Pricing in Hotel Operations 7 Mid-Term Exam 8 Marketing and Human Resource Management in Hotel Operations 9 Marketing and Human Resource Management in Hotel Operations 10 Customer Relationship Management in Hotel Operations 11 Public Relations in Hotel Operations 12 Accounting in Hotel Operations 13 Financial Management in Hotel Operations 14 Room Division and Food-Beverage Services Management 15 Final Exam

Recomended or Required Reading

Otel Işletmeciliği, Editör: Meryem Akoğlan KOZAK, Mehmet Sarıışık, Çağıl Hale özel ve diğerleri, Detay Yayınevi, Ankara, 2012,

Planned Learning Activities and Teaching Methods

Lecturing, preparation about subject, in-class practices

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA 1 MTE MIDTERM EXAM 2 FIN FINAL EXAM 3 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.50 + FIN * 0.50 4 RST RESIT 5 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.50 + RST * 0.50 *** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

Exam

Language of Instruction

Turkish

Course Policies and Rules

It is imperative to attend 70% of the courses and fulfill the requirements of the course.

Contact Details for the Lecturer(s)

gamze.ozogul@deu.edu.tr

Office Hours

Will be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours) Lectures 14 2 28 Preparation about subject 14 1 14 Preparations before/after weekly lectures 14 4 56 Preparation for midterm exam 1 8 8 Preparation for final exam 1 8 8 In-class practices 14 1 14 Midterm 1 1 1 Final 1 1 1 TOTAL WORKLOAD (hours) 130

Contribution of Learning Outcomes to Programme Outcomes

PO/LO PO.1 PO.2 PO.3 PO.4 PO.5 PO.6 PO.7 PO.8 PO.9 PO.10 PO.11 PO.12 PO.13 PO.14 PO.15 PO.16 PO.17 PO.18 PO.19 PO.20 LO.1 1 LO.2 1 LO.3 1 LO.4 1 LO.5 1