COURSE UNIT TITLE

: QUALITY ASSURANCE AND STANDARDS

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
UKG 4000 QUALITY ASSURANCE AND STANDARDS ELECTIVE 3 0 0 3

Offered By

Computer Programming Distance Learning

Level of Course Unit

Short Cycle Programmes (Associate's Degree)

Course Coordinator

MURAT GÜNEY

Offered to

Computer Programming Distance Learning

Course Objective

The aim of this course is to gain competences related to quality assurance and standards at work to students.

Learning Outcomes of the Course Unit

1   To be able to explain the concepts of Quality, safety, standard, standardization, occupational standards
2   To be able to classify quality standards
3   To be able to identify infrastructure of ISO 9000 quality management system
4   To be able to compare other management systems related to quality
5   To be able to sort statistical quality control methods and other control methods

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Concepts and Definitions of Quality
2 Benefits of Standards and Standardization, Types of Standards
3 The Importance of standard in Manufacturing and Service industry Occupational Standards Metrology and Calibration
4 Quality Management Systems and Standards Environmental Standards
5 Occupational Health and Safety Standards Food Safety Standards Other Quality Management System Standards
6 Other Quality Management System Standards Strategic Management
7 Mid-term exam
8 Mid-term exam
9 Government Participation Process Management System Resource Management System
10 Quality Control in Manufacturing Inspection and Sampling
11 Inspection and Sampling Total Quality Control
12 Total Quality Control The EFQM Excellence Model Other Control Systems in Quality
13 Control Charts
14 Statistical Distributions

Recomended or Required Reading

Textbook(s)/References/Materials:
Textbook: Kalite Yönetim Sistemleri, H.Baki Buzlu, Zeus Kitabevi, Izmir, Ekim 2011.
Supplementary Book(s):
Kalite Güvence ve Standartları, H.Baki Buzlu, Lisans Yayıncılık, Istanbul, Ocak 2008.
Türk Standartları Enstitüsü(TSE) Yayınları,
Ulusal Metroloji Enstitüsü (UME) Yayınları,
Milli Prodüktivite Merkezi(MPM) Yayınları,
Türk Akreditasyon Kurumu(TÜRKAK) Yayınları,
Kalite Kuruluşları Yayınları.
References: Internet
Other course materials: Projector, Notebook PC, Lesson CDs.

Planned Learning Activities and Teaching Methods

1. Lecture
2. Question and Answer

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 FN Final
3 FCG FINAL COURSE GRADE VZ*0.20 + FN* 0.80
4 RST RESIT
5 FCGR FINAL COURSE GRADE (RESIT) VZ*0.20 + BUT* 0.80


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

1. Midterm Exam
2. Final Exam

Assessment Criteria

The five learning outcomes will be assessed by mid-term and final exams.

Language of Instruction

Turkish

Course Policies and Rules

The students have to attend 30% of the courses.
Any act of cheating will be resulted in disciplinary investigation.

Contact Details for the Lecturer(s)

To be announced.

Office Hours

The appropriate office hours will be announced to the students at the beginning of the term.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 12 3 36
Preparation for midterm exam 1 4 4
Preparation for final exam 1 8 8
Preparations before/after weekly lectures 12 2 24
Final 1 1 1
Midterm 1 1 1
TOTAL WORKLOAD (hours) 74

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13PO.14PO.15
LO.1
LO.2
LO.3
LO.4
LO.5

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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