COURSE UNIT TITLE

: BUSINESS PROCESSES AND SIMULATION

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
BIS 5016 BUSINESS PROCESSES AND SIMULATION ELECTIVE 3 0 0 5

Offered By

Business Information Systems (English)

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

ASSOCIATE PROFESSOR GÜZIN ÖZDAĞOĞLU

Offered to

Business Information Systems (English)

Course Objective

It is aimed to provide students with an understanding of intelligent systems in business information systems.

Learning Outcomes of the Course Unit

1   Have basics of simulation and queue theory
2   Understand basic simulation techniques
3   Describe waiting lines
4   Able to use related statistical software packages
5   Interpret the output of the simulation and queue analysis
6   Implement the appropriate methods successfully in business environment.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Introduction: Basic Concepts of Simulation
2 Queue Analysis: Single Line Modeling
3 Queue Analysis: Multi Line Modeling
4 Introducing a Service System for Spreadsheet Modeling
5 Developing Conceptual Models
6 Developing Conceptual Models
7 Creating Spreadsheet Simulation Models
8 Midterm Exam
9 Analyzing Simulation Results
10 Introducing a Simulation SW: Flexsim HC
11 Business Intelligence: Model Building
12 Model Validation and Verification
13 Term Project Presentations
14 Term Project Presentations

Recomended or Required Reading

1. Various textbooks about waiting lines and discrete event simulations.

Planned Learning Activities and Teaching Methods

Lecture, group work, presentations, class discussions, field study

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 STT TERM WORK (SEMESTER)
3 FIN FINAL EXAM
4 FCG FINAL COURSE GRADE MTE * 0.30 + STT * 0.20 + FIN* 0.50
5 RST RESIT
6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.30 + STT * 0.20 + RST* 0.50


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

1. Midterm and Final Exam: Students will be assessed on their knowledge of concepts and theories through an essay-type written exam semester
2. Term Project: Groups will do an observation in a real business environment about simulation models and prepare a written report based on the format given by the instructor. They are expected to share their observation with their class-mates through oral presentations.
3. Class Discussions and Presentation: Students will be given certain cases or questions related to the concepts covered in the class. Groups will debate on the topics and present their opinions. Students are expected to contribute to class discussions.

Language of Instruction

English

Course Policies and Rules

1. Attending at least 70 percent of lectures is mandatory.
2. Plagiarism of any type will result in disciplinary action.
3. Students are expected to participate actively in class discussions.
4. Students are expected to attend to classes on time.
5. Students are expected to prepare ahead of time for class.

Contact Details for the Lecturer(s)

sabri.erdem@deu.edu.tr

Office Hours

To be announced at the first lecture.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 13 3 39
Preparations before/after weekly lectures 11 1 11
Preparation for midterm exam 1 20 20
Preparation for final exam 1 20 20
Preparing assignments 1 30 30
Preparing presentations 2 5 10
Final 1 3 3
Midterm 1 3 3
TOTAL WORKLOAD (hours) 136

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7
LO.15
LO.25
LO.35555555
LO.455555
LO.555555
LO.655555