COURSE UNIT TITLE

Offered By

Quality Management (Non-Thesis-Evening)

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR DOCTOR ÖMÜR NECZAN ÖZMEN

Offered to

Quality Management (Non-Thesis-Evening)

Course Objective

1. Gaining basic knowledge about strategic management and policy deployment
2. Determining the location of quality management in strategic objectives of the organizations and to making consciousness of quality is an integral part of the strategy
3. Developing strategy and compatible quality policies and gaining knowledge and skills about how to carry out the plans and activities which are necessary for the implementation of these policies

Learning Outcomes of the Course Unit

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Recomended or Required Reading

1-Oakland on Quality Management J.S. Oakland
2-Strategic Management Issues and Cases Paul Dobson Kenneth Starkey
Additional References: Literature of Strategic Management

Planned Learning Activities and Teaching Methods

1) Class lecturing, 2) Lectures on applications, 3) Presentation of case studies, 4)Discussion and analysis of case studies

Assessment Methods

Further Notes About Assessment Methods

None

Assessment Criteria

Average of the mid-term exam and the final exam must be 75 and more

Language of Instruction

Turkish

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

To be announced.

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Contribution of Learning Outcomes to Programme Outcomes