Description of Individual Course Units
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Offered By |
LOCAL ADMINISTRATIONS |
Level of Course Unit |
Short Cycle Programmes (Associate's Degree) |
Course Coordinator |
DOCTOR ELIF YÜCEBAŞ |
Offered to |
LOCAL ADMINISTRATIONS (Evening) |
Course Objective |
The aim of the course is to introduce the concepts of quality, standardization, total quality management (TQM), features of TQM; to give an understanding of implementations of TQM in public sector and analyze these implementations. |
Learning Outcomes of the Course Unit |
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Mode of Delivery |
Face -to- Face |
Prerequisites and Co-requisites |
None |
Recomended Optional Programme Components |
None |
Course Contents |
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Recomended or Required Reading |
Textbook(s): Tekin, Mahmut. 2004. Toplam Kalite Yönetimi. Ankara |
Planned Learning Activities and Teaching Methods |
1. Lecture |
Assessment Methods |
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*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable. |
Further Notes About Assessment Methods |
None |
Assessment Criteria |
All learning outcomes will be assessed by midterm and final exams. |
Language of Instruction |
Turkish |
Course Policies and Rules |
It is mandatory to attend 70% of the course. |
Contact Details for the Lecturer(s) |
0232 3012561 sultan.arap@deu.edu.tr |
Office Hours |
To be announced. |
Work Placement(s) |
None |
Workload Calculation |
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Contribution of Learning Outcomes to Programme Outcomes |
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