COURSE UNIT TITLE

: QUALITY MANAGEMENT IN NURSING

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
HEM 5093 QUALITY MANAGEMENT IN NURSING ELECTIVE 2 0 0 4

Offered By

Department of Nursing

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR DOCTOR ŞEYDA SEREN INTEPELER

Offered to

Internal Medicine Nursing
Nursing Management
Oncology Nursing
COMMUNITY HEALTH NURSING
Obstetrics and Gynaecology Nursing
Surgical Nursing
Emergency and Clinical Care Nursing
Psychiatric Nursing
Fundamentals of Nursing
OCCUPATIONAL HEALTH NURSING

Course Objective

In this course, it is aimed to enable students to realize the principles of quality management in health and nursing services and their reflection on nursing services, learn the quality devices and analyses, make a correlation between quality standarts and quality indicators, discuss the quality studies and obstacles in health systems of our country.

Learning Outcomes of the Course Unit

1   The student can examine the principles of total quality and constant quality recruitment in health and nursing services.
2   2. The student can explain ISO ve accreditation standarts.
3   3. The student can make a correlation between the institutional culture, leadership, motivation and participation and participation and quality.
4   4. The student can recognize measurement in quality and statistical analyses.
5   5. The student can make a correlation between quality standarts and quality indicators.
6   6. The student can discuss the quality studies and obstacles in health systems of our country.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Quality in Health Services and Nursing Services
2 History of Quality Management
3 Quality Circles of Total Quality Management (TQM) Principles
4 Quality and Consciousness of Us
5 Formation of Organizational Culture, Cultural Values and Leadership in TQM
6 Measurements and Statistical Analyses in Quality Management
7 Assessment of Efficiency/Performance of Quality Programs
8 MIDTERM
9 Quality Indicators of Nursing Care
10 Patient Satisfaction
11 ISO and Accreditation Standarts and TQM
12 Provision Strategies for Motivation and Participation in TQM
13 Quality Management Studies in Turkey
14 Obstacles Related with TQM Practice in Health Services

Recomended or Required Reading

Dlugacz Y.D., Restifo A., Greenwood A., The Quality Handbook for Health Care Organizations , First Edition, Jossey-Bass a Wiley Imprint, 2004.
Evans J.R., Total Quality , Fourth Edition, Thomas-South Western, 2005.
Graham N.O., Quality in Health Care , Aspen Pub., 1992.
Howard, Helen., O'Conor, Darren., Managing Quality Scitech Educational, 2000.
Hoyle D., ISO 9000 Quality Systems Handbook , Fifth Edition, Elsevier Butterworth-Heinemann, 2006.
Leebov W., Ersöz C.J:, The Health Care Manager s Guide to CQI., AHA, USA, 1991.
McLaughlin C.P., Kaluzny A.D., Countinuous Quality Improvement in Health Care , Aspen Pub., 1994.
Meisenheimer C.G., Improving Quality , Aspen Pub., 1992.
Parsley K., Corrigan P., Qualty Improvement in Nursing and Health Care , Chapman & Hall, 1994.
Steiber S.R., Krowinski W.J., Measuring and Managing Patient Satisfaction , AHA, 1990.
Vincent, Charles., Clinical Risk Management : Enhancing Patient Safety , BMJ Publishing Group, 2001.

Planned Learning Activities and Teaching Methods

Presentation, discussion, literature review, questions-answers

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 PRF PERFORMANCE
3 FIN FINAL EXAM
4 FCG FINAL COURSE GRADE MTE * 0.20 +PRF * 0.30 + FIN* 0.50
5 RST RESIT
6 FCGR FINAL COURSE GRADE MTE * 0.20 +PRF * 0.30 +RST* 0.50


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

It is measured with the relevant literature studies, literature analyses of students and presentation and discussion of results every week

Language of Instruction

Turkish

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

Address: Dokuz Eylül Üniversitesi Hemşirelik Fakültesi 35240 Balçova/IZMIR
Office Phone: 412 47 84

Office Hours

It varies according to the personal program that is constituted every semester.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 2 28
Preparations before/after weekly lectures 14 2 28
Preparation for midterm exam 1 8 8
Preparation for final exam 1 12 12
Preparing assignments 1 10 10
Preparing presentations 1 10 10
Final 1 2 2
Midterm 1 2 2
TOTAL WORKLOAD (hours) 100

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13PO.14PO.15
LO.15555
LO.25555
LO.35555
LO.4555555
LO.5555555
LO.65555555

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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