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Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS MSH 0093 TRANSPORTATION SERVICES IN TOURISM ELECTIVE 3 0 0 4

Offered By

Efes Vocational School

Level of Course Unit

Short Cycle Programmes (Associate's Degree)

Course Coordinator

DOCTOR EDA AVCI

Offered to

Catering Services Programme Cultural Heritage and Tourism Tourism and Hotel Management Civil Aviation Transportation Management Food Technology

Course Objective

The course is designed to provide information about management of transportation services. The course aims to clarify transportation services, transport modes, the place of transportation in the global market, management of transportation services and other strategic issues for management of transportation services. This course also aims to clarify the relationship between transportation services and tourism sector

Learning Outcomes of the Course Unit

1   Understanding the importance and the place of the transportation with the service industry in the global economy and discuss the history of transportation services. 2   Acquiring the service industry and service providing business management in terms of economical, social, cultural and political dimensions; internalizing the customer oriented principle and the particular management processes in the transport industry as wellas managerial practices adopted at the service providing industry; and exhibiting the ability to get involved in discussion in such points. 3   Explain the relationship between transportation services and tourism sector and comprehensing the transport services, creating prposals/ ideas about the management of these surfaces and establishing the basis of putting such ideas into practice. 4   nticipating the likely changes in transport services and discussing the likely effects of such changes 5   Carrying out scientific research about transportation services.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description 1 Introduction To The Trasnportation Services Management 2 The History Of Transportation / The Relationship Between Tourism Sector And Transportation Services 3 Maritime Transport And Tourism Sector 4 Air Transport And Tourism Sector 5 Road Transport And Tourism Sector 6 Rail Transport And Tourism Sector 7 Mid-term Exam 8 Mid-term Exam 9 Transportation Arrangements in Turkey And World 10 Service Quality in Tourism Transportion And Customer-Oriented Services 11 Transportataion in Tourism And Safety 12 Article Analysis 1 13 Article Analysis 2 14 Evaluation Of Current Transportation Sector Reports 15 Final Exam

Recomended or Required Reading

Irfan Arıkan ve Suavi Ahipaşaoğlu (2005). Ulaştırma Işletmeleri. Gazi Kitabevi: Ankara.

Planned Learning Activities and Teaching Methods

Lecturing.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA 1 MTE MIDTERM EXAM 2 ASG ASSIGNMENT 3 FIN FINAL EXAM 4 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.30 + ASG * 0.20 + FIN * 0.50 5 RST RESIT 6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.30 + ASG * 0.20 + RST * 0.50 *** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

To be announced.

Language of Instruction

Turkish

Course Policies and Rules

Will be announced.

Contact Details for the Lecturer(s)

Will be announced.

Office Hours

Will be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours) Lectures 12 3 36 Preparations before/after weekly lectures 12 4 48 Preparation for midterm exam 1 5 5 Preparation for final exam 1 8 8 Midterm 1 1 1 Final 1 1 1 TOTAL WORKLOAD (hours) 99

Contribution of Learning Outcomes to Programme Outcomes

PO/LO PO.1 PO.2 PO.3 PO.4 PO.5 PO.6 PO.7 PO.8 PO.9 PO.10 PO.11 LO.1 5 LO.2 5 LO.3 5 LO.4 5 LO.5 5