COURSE UNIT TITLE

: HEALTH AND SERVICES MANAGEMENT

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
SHS 1017 HEALTH AND SERVICES MANAGEMENT ELECTIVE 1 0 0 2

Offered By

Vocational School of Healthcare

Level of Course Unit

Short Cycle Programmes (Associate's Degree)

Course Coordinator

INSTRUCTOR OSMAN LEVENT AKAY

Offered to

Ambulance and Emergency Care Technician
Medical Laboratory Techniques
Oral and Dental Clinical
Anesthesia
Medical Documentation and Secretariat
Medical Imaging Techniques
Audiometry
Medical Laboratory Techniques
Nuclear Medicine Techniques
First And Emergency Aid
Vocational School of Healthcare
Radioterapy
Paramedics
Radiology

Course Objective

Health Care Management lecture aims is to teach and gain of the concepts and contents of health care management, health care staff rights and responsibilities; awareness health care objects and challenges; problem solving ability; focus on health care administrative process.

Learning Outcomes of the Course Unit

1   Health concept, issues and Health Management
2   Organisation and Management
3   Methods of preparation a Cirruculum Vitea (CV)
4   Proccess and Leadership on Health System Management
5   The Convention on Human Rights and Biomedicine
6   The goals and characteristics of hospital institutes
7   Hospital Organisation and Fundemental Management Principles
8   Legistations of regarding the Health Care
9   Turkish Health Insurance system
10   Current improvements and challenges on Turkish health care systems
11   Turkish Social Security System
12   Patient Rights and Ethics

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Health Concept, Issues and Health Management 1.1. Definition and consept health and health care organisations 1.2. Transition on Health Care System in Turkey 1.3. Organisation of health care systems 1.4. Fundemantal health care systems 1.5. Reorganisation on health care systems in Turkey 1.6. General Practices implications in Turkey
2 . Organisation and Management 2.1. Definition on consept of organisation and subconcepts 2.2. Definition on consept of management and subconcepts 2.3. Proccess of organisation, planning,leading and controlling 2.4. Organisation structures of health care organisations
3 Methods of preparation a Cirruculum Vitea (CV) 3.1. Definition Curricullum Vitea 3.2. preparation a Curricullum Vitea and main topics 3.3. Learning the preparation of multipurpose of CV
4 Proccessing and Leadership on Health System Management 4.1. Leadership and definition some leadership types 4.2. Conflict management 4.3. Human Resources Planning and planning proccess 4.4. Job definition 4.5. Organisation culture 4.6. Medical record and documentation and statistics 4.7. Motivation
5 The Convention on Human Rights and Biomedicine 5.1. Definition and concept of Human Rights 5.2. Matter of Human Rights 5.3. Definition Biomedicine Convention. 5.3. Focuses of Biomedicine Convention matter
6 The goals and characteristics of hospital institutes 6.1. Definition, goals and functions of the health care organisations 6.2. Characteristics and classification of health care organisations 6.3. Providing, stoking of the equipment and consumable; and staff responsibilities 6.4. Definition and importance of patient medical records and documents systems
7 Hospital Organisation and Fundemental Management Principles 7.1.An importance of effciency and effectiveness of hospital management 7.2. Fundemental contents of hospital organisations 7.3. Tasks and responsibility of the health care staff in hospital organisations
8 Legistations of regarding the Health Care 8.1. Definitionof consept the law constitution, legistation in Turkey 8.4. ambulatory and hospital care regulations in Turkey 8.5. Definition Labour and workplace issues 8.6. Health Hazard Evaluation program 8.7. Legistation of occupational health and safety 8.8. Safety of the Radiation 8.9. Examination of www.saglik.gov.tr
9 Turkish Health Insurance System 9.1. Definitation of Turkish Health Insurance System 9.2. Concepts and contents of Turkish Health Insurance System 9.3. Current discussions and opinions on related to Turkish Health Insurance System
10 Current improvements and challenges on Turkish health care systems 10.1. Quality of health care system 10.2. Quality certifiations and documentations 10.3. Total Quality of Health care and Accreditation 10.4. TS EN ISO 9001 and 22000 Quality Management ve Accreditation 10.5. Structing of patient (client) satisfaction frameworks
11 . Turkish Social Security System 11.1. Definition and concept of Turkish Social Security System 11.2. Contents of Turkish Social Security System 11.3. Impacts workforce, aims, and importance of Turkish Social Security System
12 Patient Rights and Ethics 12.1. Definition and importance of Patient Rights 12.2. Contents of Patient Rights 12.3. Case discussions some regarding of patient rights issues

Recomended or Required Reading

1.Alpugan O., Demir M. H., Oktav M., Üner N., Işletme Ekonomisi ve Yönetimi, Beta Basım, 5. Baskı, Istanbul, 1997.
2- Aydın A. H., Post Modern Örgüt Teorisi , Liberal Düşünce Topluluğu Dergisi, Sayı 23, http://www.liberal-dt.org.tr/dergiler/ldsayi23/2319.htm, Erişim tarihi 05.11.2004.
3- Baransel A., Çağdaş Yönetim Düşüncesinin Evrimi Klasik ve Neo-Klasik Yönetim ve Örgüt Teorileri1.Cilt, Işletme Fakültesi Yayın No:257,
4- Başaran I. E., Yönetim, Gül Yayınevi, 2. Baskı, Ankara, 1989.
5- Can H., Organizasyon ve Yönetim, Siyasal Kitabevi, 5. Baskı, Ankara, 1999. ( 45)
6- Eren E., Yönetim ve Organizasyon: çağdaş ve Küresel Yaklaşımlar , Betaş yayıncılık, Istanbul, 2003, 6. Baskı.
7- Eren N., Sağlık yönetimine Giriş , SOMGÜR Yayıncılık, Ankara, 2000.
8- Ertürk M., Işletmelerde Yönetim ve Organizasyon, Beta Basım, 3. Baskı, Istanbul, 2000.
9- Koçel T., Işletme Yöneticiliği , Arıkan Basım Dağıtım, Istanbul, 2005.

Planned Learning Activities and Teaching Methods

The course is done within the framework of SHMYO Education and Examination Rules of Practice and evaluated.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 AS ArasınavTeo
2 FCGR FINAL COURSE GRADE
3 FCG FINAL COURSE GRADE AS * 0.50 + FN * 0.50
4 RST RESIT
5 FCGR FINAL COURSE GRADE (RESIT) AS * 0.50 + BUT * 0.50


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

Presentation, case samples, interactive learning methods and discussion

Assessment Criteria

-Written examination
-Homework

Language of Instruction

Turkish

Course Policies and Rules

The course is done within the framework of SHMYO Education and Examination Rules of Practice and evaluated.

Contact Details for the Lecturer(s)

tonay.inceboz@deu.edu.tr tel: 24545
sema.oglak@deu.edu.tr 24720

Office Hours

optional

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 13 2 26
Preparations before/after weekly lectures 3 2 6
Preparation for midterm exam 3 2 6
Preparation for final exam 3 2 6
Midterm 2 2 4
Final 1 2 2
TOTAL WORKLOAD (hours) 50

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13
LO.11
LO.21
LO.31
LO.41
LO.51
LO.61
LO.71
LO.81
LO.91
LO.101
LO.111
LO.121

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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