COURSE UNIT TITLE

: COMMUNICATION SKILLS

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
FBA 1401 COMMUNICATION SKILLS COMPULSORY 3 0 0 3

Offered By

Faculty Of Business

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

PROFESSOR DOCTOR ENGIN DENIZ ERIŞ

Offered to

Economics
International Business and Trade
International Relations
BUSINESS ADMINISTRATION
International Trade and Business (English)
Tourism Management

Course Objective

The purpose of this course is to provide business communication skills to accomplish professional business goals. This course will focus on oral and collaborative communication skills with cross-cultural perspective for future professional positions in national and international companies.

Learning Outcomes of the Course Unit

1   Students will be able to enhance their communication experiences by skill building exercises to understand how to formulate effective verbal/nonverbal business messages.
2   Students will be able to demonstrate that they understand cross-cultural differences in communication behavior to be aware of the effects of cultural differences on communication and to interpret them.
3   Students will be able to show that they have an effective role in debate about international issues to recognize how to persuade their audience.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Communication: Overview
2 To understand yourself and self-disclosure
3 Active listenning
4 Presentation Skills, Usage of Presentation Tools, Nonverbal Communication
5 IMPLEMENTATION WEEK: Presentation Skills
6 IMPLEMENTATION WEEK: Presentation Skills
7 Persuasion
8 Negotiation Strategies, Conflict Management, Debate Techniques
9 IMPLEMENTATION WEEK: Debate
10 IMPLEMENTATION WEEK: Debate
11 Cross Cultural Communication
12 IMPLEMENTATION WEEK: Cross Cultural Communication

Recomended or Required Reading

There is no required text book. The textbooks and periodicals related to issues are available at the University Main Library.

Planned Learning Activities and Teaching Methods

Lecture, discussions, audio-visuals, group studies

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 PRS Presentation
2 PRT Participation
3 FCG FINAL COURSE GRADE PRS * 0.80 + PRT * 0.20


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

1. Participation to class discussions
2. Written and Oral Presentations of Self and Group Studies
3. No Midterm and Final Exam

Assessment Criteria

1. The learner will participate the class discussions actively.
2. The learner will present written reports by illustrating important points and will make oral presentations by considering effective and accurate writing/presentation techniques.
3. The learner will understand the cross-cultural differences and present the effect of cross-cultural differences on communication skills for each selected country.
4. The learner will attend the debates by shaping defensive arguments and using effective verbal/nonverbal languages and s/he will persuade the audience.

Language of Instruction

English

Course Policies and Rules

1. Plagiarism is prohibited.
2. Participation in class is compulsory.
3. All assignments should be submitted on time. Otherwise will not be accepted.

Contact Details for the Lecturer(s)

To be announced.

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 7 3 21
Tutorials 5 3 15
Preparations before/after weekly lectures 10 2 20
Preparing Group Assignments 6 3 18
Preparing Presentations 3 3 9
TOTAL WORKLOAD (hours) 83

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13PO.14PO.15
LO.1553555
LO.2553555
LO.3553555

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

Copyright 2015 DEÜ. BİD

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