COURSE UNIT TITLE

Offered By

Statistics

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

PROFESSOR DOCTOR ALI RIZA FIRUZAN

Offered to

Statistics
Statistics(Evening)

Course Objective

This course is intended to give a general introduction to modern quality management methods. In the course, the techniques which are increasingly important in recent years will be examined and sample applications of these techniques will be discussed. The aim of the course is to help students to use these techniques and interpret the results.

Learning Outcomes of the Course Unit

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Recomended or Required Reading

Textbook(s):
El-Haik Basem, Roy David M., Service Design for Six Sigma, John Wiley & sons, Inc.2005.
Supplementary Book(s):
Pyzdek T., The Six Sigma Handbook, Third Edition, McGraw-Hill, 2003

Planned Learning Activities and Teaching Methods

Lecture, homework assignments, problem solving.

Assessment Methods

Further Notes About Assessment Methods

None

Assessment Criteria

Evaluation of exams and homeworks.

Language of Instruction

Turkish

Course Policies and Rules

Students will come to the class in time. Attending the 70% of the classes are mandatory.

Contact Details for the Lecturer(s)

DEU Fen Fakültesi Istatistik Bölümü
e-mail: s.alpaykut@deu.edu.tr
Tel: 0232 301 85 56
e-mail: aliriza.firuzan@deu.edu.tr
Tel: 0232 301 85 55
e-mail: senem.sahan@deu.edu.tr
Tel: 0232 301 86 03

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Contribution of Learning Outcomes to Programme Outcomes