COURSE UNIT TITLE

: COMMUNICATION SKILLS

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
FSH 0001 COMMUNICATION SKILLS ELECTIVE 2 0 0 2

Offered By

Faculty Of Science

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

DOCTOR GAMZE ERDOĞAN

Offered to

Physics(Evening)
Chemistry
Biology
Mathematics (Evening)
Computer Science
Chemistry (Evening)
Physics
Statistics(Evening)
Mathematics
Faculty Of Science
Statistics

Course Objective

To implement all healthy interpersonal communications realized in the organized place and time in the context of existing sovereignty relations. To make acquired communications skills to overcome the conflicting situations which may possibly arise in this process

Learning Outcomes of the Course Unit

1   Knowing the importance of process, elements, types of communication, functions
2   To be efficent in the interpersonal communications including organizational ones and managing the conflicts which may arise
3   To overcome the handicaps in explaining oneself and able to the skills to Express in the right manner
4   Efficent listening and able to the empathetic appoach skills.
5   To be competent in verbal and able to the nonverbal communications.
6   Preparing CV and able to the skills of implementing all the negotiations, especially work application interviews effectively

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Concept and functions of communication/ Elements of communication process
2 Types of communication
3 To overcome the handicaps in explaining oneself and to express in the right manner
4 Interpersonal communication and analysis of the factors affecting the process
5 Interpersonal communications
6 Conflict management in organizational communication/ Discussion on midterm exam questions
7 Theory of multiple intelligence and EQ
8 Midterm exam.
9 Factors of Non-verbal communication/ First Impression / Tonal Attributes
10 Gesture and facial expression / Cultural differences and similarities
11 Effective and empathetical listening
12 Effective expression principles, preparing presentations and speaking to people
13 Preparing CVs and interviews
14 Types of interviews, things to be done during interviews

Recomended or Required Reading

Textbook(s):
Irfan Erdoğan, Iletişimi Anlamak, Erk Yayınları, Istanbul, 2005.

Supplementary Book(s):
Üstün Dökmen, Iletişim Çatışmaları ve Empati, Sistem Yayıncılık, Istanbul,1994.
Doğan Cüceloğlu, Keşke siz Bir Yaşam Için Iletişim Donanımları, Remzi Kitabevi, Istanbul, 2003.
Matthew Mckay-Martha Davis-Patrick Fanning, Iletişim Becerileri, HYB Yayıncılık, Ankara,1996
Zuhal- Acar Batlaş, Bedenin Dili, Remzi Kitabevi, Istanbul, 1994.

Planned Learning Activities and Teaching Methods

Lecturing, presentations , homeworks, case studies and analysis of emotion-situation by drama tecnique.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 FIN FINAL EXAM
3 FCG FINAL COURSE GRADE MTE * 0.40 + FIN * 0.60
4 RST RESIT
5 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.40 + FIN * 0.60


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

Evaluation of examinations, assignments and active participation to the class.

Language of Instruction

Turkish

Course Policies and Rules

Attendance to at least 70% for the lectures is an essential requirement of this course and is the responsibility of the student. It is necessary that attendance to the lecture and homework delivery must be on time. Any unethical behavior that occurs either in presentations or in exams will be dealt with as outlined in school policy. You can find the undergraduate policy at http://web.deu.edu.tr/fen

Contact Details for the Lecturer(s)

DEU Fen Fakültesi Istatistik Bölümü
e-mail: e-posta: serdar.kurt@deu.edu.tr
e-posta: gamze.erdogan@deu.edu.tr

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 13 2 26
Lectures 13 2 26
Preparation for midterm exam 1 4 4
Preparation for final exam 1 6 6
Preparing assignments 1 8 8
Preparation for midterm exam 1 4 4
Preparation for final exam 1 6 6
Preparing assignments 1 8 8
Final 1 1 1
Midterm 1 1 1
Final 1 1 1
Midterm 1 1 1
TOTAL WORKLOAD (hours) 92

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13PO.14PO.15PO.16PO.17
LO.154
LO.254
LO.354
LO.454
LO.554
LO.654

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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