COURSE UNIT TITLE

: QUALITY AUDITS

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
UKY 8048 QUALITY AUDITS ELECTIVE 3 0 0 5

Offered By

Quality Management Non-thesis (Distance Learning)

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR DOCTOR GÜLÜZAR KURT GÜMÜŞ

Offered to

Quality Management Non-thesis (Distance Learning)

Course Objective

Quality Auditing is the systematic examination to determine whether an organization is complying with the requirements of its quality program or needs to make changes in its business practices. The objective of this course is to provide students with knowledge and skills about planning and implementation of quality audits of processes, products and systems.

Learning Outcomes of the Course Unit

1   To have a knowledge understanding of the principles, concepts and types of quality auditing.
2   To be able to make plan and prepare necessary tools for auditing at quality management system, process and product level.
3   To be able to make evaluations in accordance with the criteria of the relevant audit program on the real situations encountered during the audits and to determine the areas that need improvement.
4   To be able to report the results of a quality audit to relevant parties on the basis of objective evidence.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Introduction, Terms and Basic Definitions
2 Quality Management System (QMS) and Standards
3 Fundamental Components of an QMS: Process Approach, PDCA, Risk-based Thinking
4 Audit as a concept, Audit principles, Audit types and parties, Process-based Audit
5 Auditors and Responsibilities
6 Audit Process I: Preparation
7 Audit Process II: On-site
8 Reporting Audit Process and Monitoring
9 Product Audits
10 Process Audits
11 Layered Process Audits
12 Audit scenarios
13 Audit scenarios
14 Audit scenarios

Recomended or Required Reading

Textbook:
Phillips, A.W. (2009). ISO 9001:2008 Internal Audits Made Easy: Tools, Techniques and Step-by-step Guidelines for Successful Internal Audits, ASQ Press, Milwaukee, Wisconsin.

Supplementary references:
ISO 9001:2015 Quality Management System- Requirements (2015)
ISO 19011 Guidelines for auditing management systems (2011)

Several readings will also be assigned by the instructor.

Planned Learning Activities and Teaching Methods

In this course, such methods will be used as lectures, demonstrative applications, and particular case and scenario analyses.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 STT TERM WORK (SEMESTER)
3 FCGR FINAL COURSE GRADE
4 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.20 + STT * 0.20 + FN* 0.60
5 RST RESIT
6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.20 + STT * 0.20 + RST* 0.60


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

In both midterm and final exams, there will be one major part for each topic. In each part, one or more questions can be asked.

Assessment Criteria

Students will pass this course if their overall grade (the weighted average of midterm exam, final exam and other assignments) equals or exceeds 75 points.

Language of Instruction

Turkish

Course Policies and Rules

Plagiarism of any type will result in disciplinary action.

Contact Details for the Lecturer(s)

Assoc.Prof. Aysun KAPUCUGIL IKIZ

DEU Faculty of Business
Department of Business Administration
Division of Quantitative Methods
aysun.kapucugil@deu.edu.tr, ofis: 125/A, phone:3018226

Office Hours

to be announced later on the course website

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 3 42
Preparations before/after weekly lectures 10 2 20
Preparation for midterm exam 1 10 10
Preparation for final exam 1 15 15
Preparing assignments 8 4 32
Midterm 1 2 2
Final 1 2 2
TOTAL WORKLOAD (hours) 123

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6
LO.1444
LO.244
LO.344
LO.4444

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

Copyright 2015 DEÜ. BİD

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