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Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS TKY 7051 QUALITY MANAGEMENT PHILOSOPHY COMPULSORY 2 0 0 7

Offered By

Quality Management (Non-Thesis-Evening)

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR DOCTOR GÜLÜZAR KURT GÜMÜŞ

Offered to

Quality Management (Non-Thesis-Evening)

Course Objective

The purpose of this course is to acquire the systematic background for the which aprroaches form the philosophy of quality up today and to provide to see the differences and similarities between digger management approach and quality management approach.

Learning Outcomes of the Course Unit

1   To define the concept of quality in terms of different sectors 2   To adopt the basic principles that forms philosophy of quality 3   To calculate how quality management can be achieved with measurable performances 4   To see the seperated points of quality applications according to sectorel differences 5   To see the quality circles place in the development of the quality philosophy.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description 1 Quality and similarities and differences in the basic concepts of quality 2 The historical development of quality and contributions of the quality gurus 3 The historical development of quality and contributions of the quality gurus 4 Total quality management philosophy 5 The basic principles of quality management and case study on industrial quality applications 6 Sample presentations on quality practices in different countries 7 Quality circles and the place of problem-solving techniques within the scope of industrial quality 8 Examples of companies on the implementation of quality circles and discussions 9 Midterm exam 10 Project presentations 11 Project presentations 12 Sector visit 13 Project presentations 14 Case study

Recomended or Required Reading

Öztürk Ahmet, 2009, Kalite yönetimi ve planlaması, Ekin yayınları, Bursa.

Planned Learning Activities and Teaching Methods

1. Verbal presentation method 2. Demonstration with applications method 3. Case presentations of students 4. Analysing with discussion the determined cases method

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA 1 MTE MIDTERM EXAM 2 FCG FINAL COURSE GRADE 3 FCG FINAL COURSE GRADE MTE * 0.20 + FIN* 0.80 4 RST RESIT 5 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.20 + RST* 0.80 *** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

Will be announced.

Assessment Criteria

Will be announced.

Language of Instruction

Turkish

Course Policies and Rules

Will be announced.

Contact Details for the Lecturer(s)

To be announced.

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours) Lectures 14 2 28 Preparation for midterm exam 1 15 15 Preparation for final exam 1 15 15 Preparing assignments 1 15 15 Preparing presentations 1 15 15 Preparations before/after weekly lectures 14 5 70 Final 1 3 3 Midterm 1 3 3 TOTAL WORKLOAD (hours) 164

Contribution of Learning Outcomes to Programme Outcomes

PO/LO PO.1 PO.2 PO.3 PO.4 PO.5 PO.6 LO.1 4 4 4 LO.2 4 4 4 4 4 LO.3 4 4 4 4 LO.4 4 4 4 LO.5