COURSE UNIT TITLE

: TOUR PLANNING AND GUIDING SERVICES IN TOURISM

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
TMT 4031 TOUR PLANNING AND GUIDING SERVICES IN TOURISM ELECTIVE 3 0 0 4

Offered By

Tourism Management

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

ASSOCIATE PROFESSOR MANOLYA AKSATAN KAPLANSEREN

Offered to

Tourism Management

Course Objective

The aim of this course is to provide detailed information about tour planning and tour guiding activities.

Learning Outcomes of the Course Unit

1   Identify the main activities that should be done pre-tour, during tour, pre-departure and departure and follow through.
2   Outline the basic issues of contracts between transportation, lodging establishment and point out the important clauses.
3   Outline main types of problems that can be faced during the tour with other travel partners.
4   Explain the different price components of a tour package and how a holiday cost is calculated.
5   Describe the procedures that should be done during an emergency.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Tourism in the 21st Century
2 Types of Tours
3 Destination Research, Development and Supplier Negotiations
4 Tour Itinerary Planning
5 Pricing the Tour
6 Pre-Tour Operations and Tour Execution
7 Taking Charge of the Tour Group
8 Communicating with Tour Members Encountering with Unusual Personalities
9 The Post Tour Phase
10 Term Project Presentations - Discussion
11 Term Project Presentations - Discussion
12 Term Project Presentations - Discussion
13 Term Project Presentations - Discussion
14 Term Project Presentations - Discussion

Recomended or Required Reading

1. Mitchell, G. (2005). How to start a Tour Guiding Business. GEM Group Publishings.
2. Mancini, M. (2001). Conducting Tours, Delmar Publishings.
3. Bartlett, G. (2014). How to Start and Operate a Profitable Tour Business: Make Money While Traveling and Guiding Tours. US: Group Tour Solutions.

Planned Learning Activities and Teaching Methods

1. Lecture
2. Term Project

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MT Midterm
2 TP TermProject
3 FN Final
4 FCG FINAL COURSE GRADE MT * 0.30 +TP * 0.30 + FN * 0.40
5 RST RESIT
6 FCGR FINAL COURSE GRADE (RESIT) MT * 0.30 +TP * 0.30 + RST * 0.40


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

This course has three assessment methods:
Students are responsible for a midterm exam.
Students are responsible for a term project.
Students are responsible for a final exam.

Assessment Criteria

Grading of the term project
1. Adapt a fictional tour to the present day (20 points)
This element is absent or falls short of expectations, and /or it is completely out of place within the given context. 1 (0%)
This element is somewhat absent and does not entirely fit the context. 2 (40%)
This element is developed satisfactorily and fits the context at an acceptable standard. 3 (60%)
This element is developed in a good way and fits into the context. 4 (80%)
The way this element is developed is noteworthy and fits perfectly into the context. 5 (100%)
2. Design the content of the tour in accordance with the theme (20 points)
This element is absent or falls short of expectations, and /or it is completely out of place within the given context. 1 (0%)
This element is somewhat absent and does not entirely fit the context. 2 (40%)
This element is developed satisfactorily and fits the context at an acceptable standard. 3 (60%)
This element is developed in a good way and fits into the context. 4 (80%)
The way this element is developed is noteworthy and fits perfectly into the context. 5 (100%)
3. Calculate the basic costs of the tour. (20 points)
This element is absent or falls short of expectations, and /or it is completely out of place within the given context. 1 (0%)
This element is somewhat absent and does not entirely fit the context. 2 (40%)
This element is developed satisfactorily and fits the context at an acceptable standard. 3 (60%)
This element is developed in a good way and fits into the context. 4 (80%)
The way this element is developed is noteworthy and fits perfectly into the context. 5 (100%)
4. Explain the characteristics of the guide of this tour (10 points)
This element is absent or falls short of expectations, and /or it is completely out of place within the given context. 1 (0%)
This element is somewhat absent and does not entirely fit the context. 2 (40%)
This element is developed satisfactorily and fits the context at an acceptable standard. 3 (60%)
This element is developed in a good way and fits into the context. 4 (80%)
The way this element is developed is noteworthy and fits perfectly into the context. 5 (100%)
5. Effective delivery of the project (30 points)
This dimension is absent or falls short of expectations, and /or it is completely out of place within the given context. 1 (0%)
This dimension is somewhat absent and does not entirely fit the context. 2 (40%)
This dimension is developed satisfactorily and fits the context at an acceptable standard. 3 (60%)
This dimension is developed in a good way and fits into the context. 4 (80%)
The way this dimension is developed is noteworthy and fits perfectly into the context. 5 (100%)

Language of Instruction

English

Course Policies and Rules

1. Attending at least 70 percent of lectures is mandatory.
2. Plagiarism of any type will result in disciplinary action.
3. Tardiness and early departure from lecture will be referred as absenteeism.
4. Using cell-phone for messages or any electronic devices during the course are strictly prohibited.
5. Participation to the course and discussions during the classes are required.

Contact Details for the Lecturer(s)

e-mail: manolya.aksatan@deu.edu.tr

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 3 42
Preparations before/after weekly lectures 8 3 24
Preparation for midterm exam 1 8 8
Preparation for final exam 1 14 14
Preparation for quiz etc. 0 0 0
Preparing assignments 0 0 0
Project Preparation 1 8 8
Preparing presentations 1 4 4
Final 1 1 1
Midterm 1 1 1
Quiz etc. 0 0 0
TOTAL WORKLOAD (hours) 102

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13PO.14PO.15PO.16PO.17PO.18PO.19
LO.15
LO.255
LO.3455
LO.455544
LO.5555