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Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS TUR 3014 BUSINESS ENGLISH II ELECTIVE 3 0 0 3

Offered By

Tourism and Hotel Management

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

Academic Specialist DENIZ GÜNAL

Offered to

Tourism and Hotel Management Tourism Management

Course Objective

This course aims to provide students with oral and written language skills related to tourism sector.

Learning Outcomes of the Course Unit

1   Increasing vocabulary knowledge related to various fields of tourism ( accomodation, travel etc.) 2   Reading and understading documents related to tourism 3   Knowing and applying english expressions used in work life and daily life 4   Using professional expressions in oral and written communication 5   Knowing and applying basic grammar rules

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description 1 Reading texts about food and beverage institutions 2 Vocabulary on food and beverage operations, reading and understanding exercises ( words and expressions about kitchen, service, restaurant, equipment ) 3 Taking restaurant reservation, seating guests, taking orders, giving orders, giving information: dialog exercises 4 Presentation of students' dialog assignments 5 Apologizing, requesting, suggessting 6 Grammar: Future Tense 7 Apologizing, request suggestions 8 Midterm exam - text reading 9 Expressions and vocabulary used at airport services 10 texts abour museums, fairs and tours 11 Hotel brochures, information to be included in the brochures 12 Guest relations in tourism: taking complaints 13 Grammar: Past tense 14 Review

Recomended or Required Reading

Rod Revell & Trish Stott, English for Hotel and Catering Industry, Oxford University Press. BBC Learn English, http://www.bbc.co.uk/worldservice/learningenglish

Planned Learning Activities and Teaching Methods

Lecture and assignment

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA 1 MTE MIDTERM EXAM 2 FIN FINAL EXAM 3 FCG FINAL COURSE GRADE MTE * 0.40 + FIN * 0.60 4 RST RESIT 5 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.40 + RST * 0.60 *** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

To be announced.

Language of Instruction

English

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

ilkay.tas@deu.edu.tr

Office Hours

Tuesday, 16.00-17.00

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours) Lectures 12 3 36 Preparations before/after weekly lectures 12 1 12 Preparation for midterm exam 1 15 15 Preparation for final exam 1 20 20 Final 1 1 1 Midterm 1 1 1 TOTAL WORKLOAD (hours) 85

Contribution of Learning Outcomes to Programme Outcomes

PO/LO PO.1 PO.2 PO.3 PO.4 PO.5 PO.6 PO.7 PO.8 PO.9 PO.10 PO.11 PO.12 PO.13 PO.14 PO.15 PO.16 LO.1 1 1 1 1 1 1 5 1 1 1 1 1 3 3 5 1 LO.2 1 1 1 1 1 1 5 1 1 1 1 1 3 3 5 1 LO.3 1 1 1 1 1 1 5 1 1 1 1 1 3 3 5 1 LO.4 1 1 1 1 1 1 5 1 1 1 1 1 3 3 5 1 LO.5 1 1 1 1 1 1 5 1 1 1 1 1 3 3 5 1