COURSE UNIT TITLE

: HOSPITALITY MANAGEMENT IN RELIGIOUS TOURISM

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
TIN 5034 HOSPITALITY MANAGEMENT IN RELIGIOUS TOURISM ELECTIVE 3 0 0 5

Offered By

Religious Tourism

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR DOCTOR GÜRHAN AKTAŞ

Offered to

Religious Tourism

Course Objective

The objective of this course is to enable students gain a perspective about the practices in hospitality industry, management of various fields of operation and organizations; and to enable them evaluate hospitality trends in Turkey and the world and the impacts of these trends on religious tourism.

Learning Outcomes of the Course Unit

1   Discuss the developmental process of hospitality industry and its impacts on religious tourism; and in short to explain the history of hospitality industry.
2   Describe hospitality services in order to understand dimensions and extent of hospitality industry.
3   Apprehend the effects of hospitality industry and services on religious tourism; and to understand special service approach required in religious tourism.
4   Demonstrate theoretical knowledge required in order to follow trends in hospitality industry and examine the impacts of these trends on religious tourism.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Accommodation and Accommodation Businesses (History and General Information)
2 Hospitality Industry Trends in the World and in Turkey
3 Hotel Management
4 Organization Structure and Departments in Accommodation Businesses
5 Investment Analysis, Physical Planning
6 Organizational Structure and Human Resources Management, Motivation and Leadership
7 Strategic Management and Planning, Purchasing in Hospitality Industry
8 Hotel Management and Technology
9 Hospitality Management in Religious Tourism
10 Expectations of Religious Tourists and Hotel Management
11 Religious Tourists and Guest Relations Management
12 Services Offered to Special Groups in Religious Tourism
13 Halal Hotels
14 Student Presentations and Discussions

Recomended or Required Reading

Primary source:
John R. Walker (2012). Introduction to Hospitality (6th Edition). Pearson Education Limited.

Supplementary sources:
T.R. Hinkin (2005). Cases in Hospitality Management: A Critical Incident Approach. New Jersey: John Wiley and Sons, Inc.
Şener, B. (2007). Modern Otel Işletmelerinde Yönetim ve Organizasyon. Ankara: Detay Yayıncılık.
F. Okumuş & U. Avcı (2008). Turizm Işletmelerinde Çağdaş Yönetim Teknikleri. Ankara: Detay Yayıncılık.

References:
Other Course Materials: Articles about the course and other documents will be provided in the beginning of term.

Planned Learning Activities and Teaching Methods

Lectures, In-class discussions, article reviews, case studies and assignments

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 STT TERM WORK (SEMESTER)
3 FIN FINAL EXAM
4 FCG FINAL COURSE GRADE MTE * 0.30 + STT * 0.30 + FIN* 0.40
5 RST RESIT
6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.30 + STT * 0.30 + RST* 0.40


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

The details about the preparation of assignments and presantations will be provided upon number of students in the beginning of the term.

Assessment Criteria

Midterm: It will measure levels of students to extrapolate using knowledge acquired.
Assignment /Presentation: It will assess levels of students to make a comment, discuss and offer solution with a holistic approach and capabilities to transfer their knowledge.
Final Exam: It will measure level of students to correlate the concepts discussed during the course, to evaluate and discuss causality and relationships and to propose solutions.

Language of Instruction

Turkish

Course Policies and Rules

- Any type of electronic device should be kept off during classes.
- It is obligatory to attend the classes.
- Student is supposed to obey academic and ethical guidelines in all activities related to the course.
- Homework and presentation should be prepared and submitted according to format given by the instructor.

Contact Details for the Lecturer(s)

To be announced.

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 2 28
Preparations before/after weekly lectures 14 2,5 35
Preparation for midterm exam 1 14 14
Preparation for final exam 1 20 20
Preparing assignments 1 20 20
Preparing presentations 1 4 4
Final 1 2 2
Midterm 1 2 2
TOTAL WORKLOAD (hours) 125

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10
LO.1555
LO.254454
LO.3454
LO.455

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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