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Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS TUR 4037 INTERCULTURAL COMMUNICATION COMPULSORY 3 0 0 5

Offered By

Tourism Management

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

ASSISTANT PROFESSOR GAMZE ÖZOĞUL

Offered to

Tourism Management

Course Objective

This course aims to equip students with knowledge and skills required to communicate, or share information, with people from other cultures and social groups.

Learning Outcomes of the Course Unit

1   to explain the relationship between cultures and communication 2   to gain insight into intercultural communication from a global perspective 3   to explain the barriers against effective intercultural communication 4   to gain knowledge about the features of communication for different cultures

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description 1 Introduction to the course culture and communication 2 The Global Perspective of Intercultural Communication 3 Why Communicate across Cultures 4 Obstacles of Perception 5 Obstacles in Verbal Processes 6 Obstacles in Nonverbal Processes 7 Midterm exam 8 Midterm exam 9 Transcending Culture 10 Lingua franca communication in multiethnic contexts 11 Intercultural communication in healthcare settings 12 Humour across cultures: joking in the multicultural workplace 13 Emotion and intercultural adjustment 14 Psychological perspectives: social psychology, language, and intercultural communication

Recomended or Required Reading

Tracy Novinger, Intercultural Communication : A Practical Guide, University of Texas Press, 2001. Zhu Huan, Exploring Intercultural Communication: Language in Action, Routledge, 2013.

Planned Learning Activities and Teaching Methods

Lecture and case studies

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA 1 VZ Vize 2 FN Final 3 BNS BNS VZ*0.40+FN * 0.60 4 BUT Bütünleme Notu 5 BBN Bütünleme Sonu Başarı Notu VZ*0.40+BUT * 0.60 *** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

Exam papers will be evaluated regarding the level of understanding, as well as defining the causality between the basic concepts and issues of the lecture, ability of giving examples and analytical thought, and using relevant terminology.

Language of Instruction

English

Course Policies and Rules

Students are required to attend 70% of the lecture classes.

Contact Details for the Lecturer(s)

gamze.ozogul@deu.edu.tr

Office Hours

Thursday / 09:30-12:00

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours) Lectures 12 3 36 Case study 3 2 6 Preparations before/after weekly lectures 12 2 24 Preparation for final exam 1 20 20 Preparation for midterm exam 1 20 20 Preparing assignments 3 6 18 Midterm 1 1 1 Final 1 1 1 TOTAL WORKLOAD (hours) 126

Contribution of Learning Outcomes to Programme Outcomes

PO/LO PO.1 PO.2 PO.3 PO.4 PO.5 PO.6 PO.7 PO.8 PO.9 PO.10 PO.11 PO.12 LO.1 5 5 LO.2 5 5 LO.3 LO.4 5 5 5