COURSE UNIT TITLE

: HUMAN RESOURCE MANAGEMENT IN TOURISM BUSINESS

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
TUR 4033 HUMAN RESOURCE MANAGEMENT IN TOURISM BUSINESS COMPULSORY 3 0 0 4

Offered By

Tourism Management

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

PROFESSOR DOCTOR HÜLYA KURGUN

Offered to

Tourism Management

Course Objective

This course aims to provide students with theoretical knowledge and with examination of cases about human resources management (HRM), to provide students with knowledge and skills for improvement of human resources practices at organizations.

Learning Outcomes of the Course Unit

1   Explaining factors influencing development of HRM
2   Interpreting the progress in HRM in the light of classical and modern theories of organization
3   Having fundamental knowledge on job analysis, human resources planning and recruitment
4   Having fundamental knowledge on training, performance evaluation and career planning
5   Following and interpreting current developments related to HRM

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 The meaning and scope of HR, difference between HR and personnel management
2 The role and importance of HR in hospitality sector
3 Job analysis
4 Job design
5 Job evaluation
6 Job evaluation
7 Mid-term exam
8 Mid-term exam
9 Performance evaluation
10 Performance evaluation cases
11 Wage management
12 Wage management
13 Job satisfaction
14 Training and development activities in HR
15 Final Exam
16 Final Exam

Recomended or Required Reading

Meryem Akoğlan Kozak, Otel Işletmelerinde Insan Kaynakları Yönetimi ve Örnek Olaylar, Detay Yayıncılık, Ankara, 2012.
Ed. Ömür N. T. Özmen ve Cafer Topaloğlu, Çalışma Yaşamında Bireysel Gelişim Turizm Işletmelerinden Örnek ve Uygulamalar, Beta, 2010.

Planned Learning Activities and Teaching Methods

Lectures, in-class activities, case studies

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 VZ Vize
2 FN Final
3 BNS BNS VZ*0.40+FN * 0.60
4 BUT Bütünleme Notu
5 BBN Bütünleme Sonu Başarı Notu VZ*0.40+BUT * 0.60


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

1. Midterm Exam: Midterm exam includes subjects and assignments in the course content (40%).
2. Final Exam: The exam will cover all subjects in the course content. Students are also responsible for the discussion, practice and case studies (60%).
3. Resit: The exam will cover all the topics in the course content. Students are also responsible for the discussion, practice and case studies (60%).

Assessment Criteria

At the end of this course the students are expected to be able to:
1 Explain what human resource management (HR) is and how managers can use HR concepts and techniques.
2 Prepare and write job descriptions, including summaries, accountabilities, job requirements, and job specifications using both the Internet and traditional methods.
3. Describe and illustrate how to go about identifying training requirements.
4. Explain contemporary performance evaluation methods in detail.
5. Explain in detail how wage payment levels, incentive schemes and social assistance should be structured.

Language of Instruction

Turkish

Course Policies and Rules

1. Attending at least 70 percent of lectures is mandatory.
2. Participation in class is compulsory.

Contact Details for the Lecturer(s)

hulya.kurgun@deu.edu.tr

Office Hours

Friday / 13:00-17:00

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 12 3 36
Preparations before/after weekly lectures 12 2 24
Preparation for midterm exam 1 15 15
Preparation for final exam 1 20 20
Midterm 1 2 2
Final 1 2 2
TOTAL WORKLOAD (hours) 99

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12
LO.15
LO.25
LO.35
LO.45
LO.55