COURSE UNIT TITLE

Offered By

Research-Development and Innovation Management Non-thesis (evening)

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR DOCTOR ÖZKAN TÜTÜNCÜ

Offered to

Research-Development and Innovation Management Non-thesis (evening)

Course Objective

The main aim of the course is to consider the conducted processes in an institute with the view of safety,risk and quality management,upskill them in understanding and using systematic approaches about quality,safety and risk while solving problems which occurs while enhancing and developing processes and make them become skillful at using tools and techniques effectively.

Learning Outcomes of the Course Unit

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Recomended or Required Reading

1. Besterfield, D.H. Besterfield-Michna, C., Besterfield, G.H. and Besterfield-Sacre, M. (2003), Total Quality Management, Prentice-Hall.
2. Bicheno, J. (2002), The Quality 75: Six Sigma Performance in Service and Manufacturing, PICSIE Books.
3. Cianfrani, C.A., Tsiakals, J.J. and West, J.E. (2009), ISO9001:2008 Explained, ASQ Quality Press.
4. Evans, J.R. and Lindsay, W.M. (2008), Managing for Quality and Performance Excellence, Thomson South-Western
5. Foster, S.T. (2007), Managing Quality: Integrating the Supply Chain, Prentice Hall
6. Goetsch, D.L. and Davis, S.B. (2010), Quality Management for Organisational Excellence, Prentice Hall.
7. Gryna, F.M., Chua, R.C.H., Defeo, J.A. (2007), Juran s Quality Planning and Analysis: For Enterprise Quality, McGraw-Hill.
8. Schneider, B. (2004), Service Quality: Research Perspectives, Sage.
9. ISO 9001 Kalite Yönetim Sistemi Standardı
10. ISO 31000 Risk Yönetimi Standardı
11. ISO 22000 Gıda Güvenliği Yönetim Sistemi Standardı

Planned Learning Activities and Teaching Methods

1. Lecturing
2. Demonstrating with Practice
3.Case Studies of Students
4. Analysis of Certain Cases by Discussing

Assessment Methods

Further Notes About Assessment Methods

None

Assessment Criteria

1. The curve calculations can be used in converting of grades according to the general success rates of students and initiative of the academic member.In this condition every student must get at least 25 points in each exam in order to to join the curve calculations.If a question is not answered,the value of the question is going to be taken out of the exam result. If there is just an answer(not showing calculations how to reach a result),%25 of the question value is taken into consideration.
2. The point which is going to be acquired by the student s attendance depends on i-attendance to lessons ii- quality of the student s answers which are given to the question asked by academic member during the course of a lesson iii-The contribution which the student s providing for the positive ambience of education
3. Being active in a lesson may get you a higher grade if you are stuck at the middle of two grades.
4.Sample case analysis necessiates a co-op work.The group is responsible for guarenteeing being active at the same level of each student in the group.Sample cases will be evaluated by academic member and group members. Every member will be asked to evaluate both his/her own contributions and the other members at the end of the term
5.Case study will be evaluated over presentation mechanics such as field researchs and study reports,understanding of the subject clearly,genuineness of way of looking at discussing,accuracy of the results,extensity of report and content and deepness of analysis,clarity and organization,format,punctuation and grammar and quality of visuals.
6. Year in grade and Final grade must be 75 or above.

Language of Instruction

Turkish

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

ozkan.tutuncu@deu.edu.tr

Office Hours

The office hours will be announce at the begining of the semester.

Work Placement(s)

None

Workload Calculation

Contribution of Learning Outcomes to Programme Outcomes