COURSE UNIT TITLE

: TOTAL QUALITY MANAGEMENT IN SPORTS (ELECTIVE)

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
STD 5027 TOTAL QUALITY MANAGEMENT IN SPORTS (ELECTIVE) ELECTIVE 2 0 0 3

Offered By

Coaching Education

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

Offered to

Coaching Education

Course Objective

The aim of this course is to teach the students the basic concepts of total quality management and to apply quality improvement tools.

Learning Outcomes of the Course Unit

1   Defines the concept of quality
2   Explains total quality management philosophy and culture
3   Explains total quality management tools and techniques
4   Discusses the formation of the quality of the human and process performance.
5   Discusses total quality management practices

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 The concept of quality
2 The purposes of quality and the elements of quality
3 Quality culture
4 The factors affecting the quality, quality-related concepts
5 The concept of total quality management (tQM)
6 General characteristics of TQM, the benefits and objectives of TQM
7 TQM philosophy and the development of the standards
8 TQM philosophy and the development of the standards
9 The process of implementation of TQM
10 Quality improvement techniques
11 Quality improvement techniques
12 Quality improvement techniques
13 Quality improvement techniques
14 Quality improvement techniques

Recomended or Required Reading

Çelik, Adnan (2010).Toplam Kalite Yönetimi, 2.b., Gazi Kitabevi Tic. Ltd.Şti., Ankara. Türkçe
Bayrak, Sabahat; Göncüoğlu, Hasan (2001). Toplam Kalite Yönetimi ve Uygulanabilirliğine Yönelik Denizli Ilinde Bir Araştırma, Beta Basım A.Ş., Istanbul. Türkçe
Efil, Ismail (2010).Toplam Kalite Yönetimi, Dora Basım Yayım Dağıtım, Bursa.

Planned Learning Activities and Teaching Methods

Presentation, discussion, implementation

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 VZ Ara Sınav
2 FN Yarıyılsonu Sınavı
3 BNS BNS VZ * 0.40 + FN * 0.60
4 BUT Bütünleme Notu
5 BBN Bütünleme Sonu Başarı Notu VZ * 0.40 + BUT * 0.60


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

Presentation, discussion, implementation

Language of Instruction

Turkish

Course Policies and Rules

It is required to attend the class on time and with appropriate dress.

Contact Details for the Lecturer(s)

Izmir Caddesi, Çolak Ibrahim Bey Mah. 91/3 Sok. No:2 Seferihisar/Izmir
+ 90 (232) 743 10 01-02
metin.yaman@deu.edu.tr

Office Hours

Monday - Tuesday - Wednesday - Thursday - Friday 09.00 - 17.00

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 2 28
Preparations before/after weekly lectures 14 2 28
Preparation for midterm exam 1 5 5
Preparation for final exam 1 5 5
Preparing presentations 1 5 5
Midterm 1 2 2
Final 1 2 2
TOTAL WORKLOAD (hours) 75

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10
LO.11555111111
LO.21555111111
LO.31555111111
LO.41555111111
LO.51555111111

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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