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Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS TKY 5026 QUALITY AUDITS ELECTIVE 3 0 0 5

Offered By

Quality Management

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR DOCTOR ONUR ÖZVERI

Offered to

Quality Management

Course Objective

The aim of this course is to provide knowledge and skill about planning and application of an quality management (ISO 9001), a production process, and a product audit.

Learning Outcomes of the Course Unit

1   to be able to audit for conformance and effectiveness of a quality management system (ISO 9001) 2   to be able to plan the internal quality audits 3   to be able to prepare checklists for audits 4   to be able to relate circumstances which revealed during the audit with related clauses of ISO 9001 standard. 5   to be able to determine improvement opportunities in an organization by system, process or product audits.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description 1 Exercise related to terms and definitions about quality 2 Audit concept and types 3 Deming's Plan-Do-Control-Act cycle and process-based audit concept 4 Sample events and relating them with ISO 9001:2008 standard 5 Sample events and relating them with ISO 9001:2008 standard 6 Quality management principles and finding them in ISO 9001:2008 standard 7 Audit Stages: Initial planning 8 Audit Stages: Documents review 9 Audit checklists and checklist types 10 Audit Stages: Preparing audit checklist 11 Nonconformities in Audit: minor and major noncormities 12 Audit Stages: Performing the audit and reporting 13 Product and process audits 14 Audit scenarios

Recomended or Required Reading

Textbook(s): Phillips A.W. ISO 9001:2008 internal audits made easy, Üçüncü baskı, ASQ Press, Milwaukee, Wisconsin. Supplementary Book(s): : ISO 9001:2008 Quality Management System- Requirements

Planned Learning Activities and Teaching Methods

1. Class lecturing 2. Lectures on applications 3. Discussion and analysis of case studies

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA 1 MTE MIDTERM EXAM 2 FCG FINAL COURSE GRADE 3 FCGR FINAL COURSE GRADE MTE * 0.40 + FCG* 0.60 4 RST RESIT 5 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.40 + RST* 0.60 *** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

Language of Instruction

Turkish

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

To be announced.

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours) Lectures 14 3 42 Preparation for midterm exam 1 6 6 Preparation for final exam 1 6 6 Preparations before/after weekly lectures 14 3 42 Preparing assignments 14 2 28 Final 1 2 2 Midterm 1 2 2 TOTAL WORKLOAD (hours) 128

Contribution of Learning Outcomes to Programme Outcomes

PO/LO PO.1 PO.2 PO.3 PO.4 PO.5 PO.6 LO.1 4 4 4 LO.2 4 4 LO.3 4 4 LO.4 4 4 4 LO.5 4 4 4