COURSE UNIT TITLE

: TRANSPORTATION SERVICES MANAGEMENT

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
DIT 5009 TRANSPORTATION SERVICES MANAGEMENT ELECTIVE 3 0 0 6

Offered By

Marine Tourism

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR DOCTOR ÖZGÜR DEVRIM YILMAZ

Offered to

Marine Tourism

Course Objective

The course is designed to provide information about management of transportation services. The course aims to clarify transportation services, transport modes, the place of transportation in the global market, management of transportation services and other strategic issues for management of transportation services. This course also aims to clarify the relationship between transportation services and tourism sector.

Learning Outcomes of the Course Unit

1   Understanding the importance and the place of the transportation with the service industry in the global economy and discuss the history of transportation services.
2   Acquiring the service industry and service providing business management in terms of economical, social, cultural and political dimensions; internalizing the customer oriented principle and the particular management processes in the transport industry as wellas managerial practices adopted at the service providing industry; and exhibiting the ability to get involved in discussion in such points.
3   Explain the relationship between transportation services and tourism sector and comprehensing the transport services, creating prposals/ ideas about the management of these surfaces and establishing the basis of putting such ideas into practice.
4   Anticipating the likely changes in transport services and discussing the likely effects of such changes
5   Carrying out scientific research about transportation services.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Introduction to the trasnportation services Management
2 The History of Transportation / The Relationship Between Tourism sector and Transportation Services
3 Maritime Transport and Tourism Sector
4 Air Transport and Tourism Sector
5 Road Transport and Tourism Sector
6 Rail Transport and Tourism Sector
7 Midterm
8 Transportation Arrangements in Turkey and world
9 Service Quality in Tourism Transportion and Customer- Oriented Services
10 Transportataion in Tourism and Safety
11 Article analysis 1
12 Article Analysis 2
13 Evaluation of Current Transportation Sector Reports
14 Term Paper

Recomended or Required Reading

Irfan Arıkan ve Suavi Ahipaşaoğlu (2005). Ulaştırma Işletmeleri. Gazi Kitabevi: Ankara.
John J. Coyle Edward J. Bardi, and Robert A. Novack (2006). Transportation, 6th Edition, Thomson Southwestern
Nil Aras ve Ender Gerede (edt) (2012). Ulaştırma Sistemleri. T.C. Anadolu Üniversitesi Yayını
Mustafa Cavcar (edt) (2012). Turizm Ulaştırması. T.C. Anadolu Üniversitesi Yayını

Planned Learning Activities and Teaching Methods

Lectures, article analysis, case studies, and assignments

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 STT TERM WORK (SEMESTER)
3 FIN FINAL EXAM
4 FCG FINAL COURSE GRADE MTE * 0.30 + STT * 0.30 + FIN* 0.40
5 RST RESIT
6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.30 + STT * 0.30 + RST* 0.40


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

To be announced.

Language of Instruction

Turkish

Course Policies and Rules

1- Students are required to do everything mentioned in the syllabus.
2- Students are required to submit the assignments on the specified date to the professor.

Contact Details for the Lecturer(s)

devrim.yilmaz@deu.edu.tr
Asssit.Prof.Dr. Ö. Devrim Yılmaz
DEÜ Faculty of Business Department of Tourism Management
Room no: 212/B

Office Hours

Wednesday 10:30-11:30

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 12 3 36
Preparations before/after weekly lectures 12 4 48
Preparation for midterm exam 1 12 12
Preparing presentations 1 4 4
Preparation for final exam 1 20 20
Preparing assignments 2 12 24
Final 1 2 2
Midterm 1 2 2
TOTAL WORKLOAD (hours) 148

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11
LO.134552333433
LO.254543343521
LO.345444445332
LO.454554343421
LO.544443434543

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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