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Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS BYA 4106 ETIQUETTE AND SOCIAL BEHAVIOR RULES COMPULSORY 3 0 0 3

Offered By

BUREAU MANAGEMENT AND EXECUTIVE ASSISTANTSHIP

Level of Course Unit

Short Cycle Programmes (Associate's Degree)

Course Coordinator

DOCTOR TURGAY GÜLPINAR

Offered to

BUREAU MANAGEMENT AND EXECUTIVE ASSISTANTSHIP BUREAU MANAGEMENT AND EXECUTIVE ASSISTANTSHIP (Evening)

Course Objective

Making students capable of structuring the behavioral patterns needed in social life and making students capable of using protocol knowledge.

Learning Outcomes of the Course Unit

1   Being able to describe the definition of protocol. 2   Being able to describe the government protocol and it s rules. 3   Being able to perform the protocol rules used at private institutions. 4   Being able to perform social behavior rules. 5   Being able to manage the personel image in social life.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description 1 The defination and importance of Protocol 2 Social behavior rules 3 Protocol sort order 4 Protocol sort order 5 Social behavior rules in business life 6 Protocol for offices and official cars 7 Protocol for official correspondences 8 Mid-Term Exam 9 Protocol for oral communications 10 Protocol for oral communications 11 Meeting Protocol 12 Institutional ceremony protocol 13 Flag protocol 14 Protocol for administrative assistants 15 Protocol for administrative assistants

Recomended or Required Reading

Textbook(s): Sosyal Davranışlar ve Protokol Bilgisi Irfan Mısırlı, Detay Yayınları

Planned Learning Activities and Teaching Methods

1. Lecturing 2. Questioning and answering

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA 1 MTE MIDTERM EXAM 2 FN Final 3 FCG FINAL COURSE GRADE VZ*0.40 + FN* 0.60 4 RST RESIT 5 FCGR FINAL COURSE GRADE (RESIT) VZ*0.40 + BUT* 0.60 *** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

Learning outcomes will be assessed by mid-term and final exams.

Assessment Criteria

To be announced.

Language of Instruction

Turkish

Course Policies and Rules

It is mandatory to attend 70% of the course.

Contact Details for the Lecturer(s)

nesrin.dev@deu.edu.tr

Office Hours

Office hours will be specified according to the instructor s term programme.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours) Lectures 14 3 42 Preparation for Mid-term Exam 1 10 10 Preparation for Final Exam 1 10 10 Preparation before/after weekly lectures 14 1 14 Midterm 1 1 1 Final 1 1 1 TOTAL WORKLOAD (hours) 78

Contribution of Learning Outcomes to Programme Outcomes

PO/LO PO.1 PO.2 PO.3 PO.4 PO.5 PO.6 PO.7 PO.8 PO.9 PO.10 PO.11 PO.12 PO.13 PO.14 PO.15 PO.16 PO.17 PO.18 PO.19 PO.20 LO.1 1 1 1 1 1 LO.2 1 1 1 1 1 1 LO.3 1 1 1 1 1 LO.4 1 1 1 1 1 1 1 1 LO.5 1 1 1 1 1 1