COURSE UNIT TITLE

: ORGANIZATIONAL CULTURE AND ORGANIZATIONAL CONFLICT MANAGEMENT SYSTEM

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
IAÇ 5013 ORGANIZATIONAL CULTURE AND ORGANIZATIONAL CONFLICT MANAGEMENT SYSTEM ELECTIVE 3 0 0 6

Offered By

Conflict Resolution (English)

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR DOCTOR ÖMÜR NECZAN ÖZMEN

Offered to

Conflict Resolution (English)

Course Objective

The aim of this course is to develop an advanced knowledge, understanding and an
analysis of nature of the organizational conflict; types of conflict; different
individual causes such as values, emotions, gender, personality; organizational causes
such as task and role ambiguity, loss of communication, scarcity; results of conflict.

Learning Outcomes of the Course Unit

1   develop deep theoretical knowledge perspectives and assumptions about the
2   describe the dynamics of interpersonal, intergroup and systemic conflict in
3   examine beliefs, attitudes and behaviors related to conflict.
4   analyze the sources and uses of conflict in order to shape more effective
5   develop understanding of the strategic management of conflict as a corrosive
6   have the ability to express their original ideas about conflict process both

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Introduction
2 Conflict definitions
3 Conflict Handling Styles
4 Conflict Handling Styles
5 Conflict Handling Styles
6 Conflict Handling Styles
7 Conflict Handling Styles
8 Midterm
9 Role-Plays
10 Resolution of Disputes 1
11 Resolution of Disputes 2
12 Resolution of Disputes 3
13 Resolution of Disputes 4
14 Review

Recomended or Required Reading

To be announced.

Planned Learning Activities and Teaching Methods

Lecture, discussions, assignments and presentation.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 STT TERM WORK (SEMESTER)
3 FIN FINAL EXAM
4 FCG FINAL COURSE GRADE MTE * 0.20 + STT* 0.40 + FIN* 0.40
5 RST RESIT
6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.20 + STT * 0.40 + RST* 0.40


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

1- To gain knowledge about conflict
2- To reflect and use the theoretical knowledge that gained during lectures to real
cases.
3- To make presentations about selected topics.

Language of Instruction

English

Course Policies and Rules

1. Cheating and plagiarism is punishable.
2. Taking part in class discussions, submission of homework on time and making
presentations in classes are mandatory.

Contact Details for the Lecturer(s)

yasemin.arbak@deu.edu.tr

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 3 42
Preparations before/after weekly lectures 14 2 28
Preparation for midterm exam 1 10 10
Preparation for final exam 1 15 15
Preparing assignments 1 20 20
Preparing presentations 1 5 5
Field study 1 15 15
Final 1 2 2
Midterm 1 2 2
TOTAL WORKLOAD (hours) 139

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8
LO.1325
LO.2325
LO.33254
LO.43254
LO.5354
LO.6354

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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