COURSE UNIT TITLE

: INTERCULTURAL MANAGEMENT

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
TUI 6209 INTERCULTURAL MANAGEMENT ELECTIVE 3 0 0 10

Offered By

Tourism Management

Level of Course Unit

Third Cycle Programmes (Doctorate Degree)

Course Coordinator

ASSOCIATE PROFESSOR ŞEHRIBAN KAYA

Offered to

Tourism Management

Course Objective

The objective of this course is to provide students, examining the existing literature and theories in the field of Intercultural and Diversity Management, understand and analyze the multicultural labor market appropriate strategic choices

Learning Outcomes of the Course Unit

1   Can analyze the examples of intercultural management.
2   Analyze international managers intercultural problems that may face
3   Describe and analyze culture impact on business practices
4   Define and analyse effects of culture on management practices

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 The Role and Importance of Management of Cultural Differences in the Acquisition of Competitive Advantage
2 Culture and Diversity, Cultural Diversity Dimensions
3 Culture and Diversity, Cultural Diversity Dimensions
4 Intercultural Negotiation Management
5 Intercultural Conflict Management
6 Intercultural Communication Diversity and Barriers
7 Intercultural Communication Diversity and Barriers
8 Motivation and Reward in Intercultural Management
9 Leadership in Different Cultures
10 Organizational Change and Perception of Change in Different Cultures
11 Time Management in Intercultural Management: Monochronic and Polychronic Orientation
12 Intercultural Management Ethical Values & Beliefs
13 Case Study
14 Case Study

Recomended or Required Reading

Anne Marie FRANCESCO, Barry Allen GOLD, International Organizational Behavior, Second Edition, Pearson Prentice Hall, 2005.
Carol HARVEY, M.June ALLARD, Understanding and Managing Diversity, Second Edition, Pearson Prentice Hall, 2002.
Göksel ATAMAN, Işletme Yönetimi: Temel Kavramlar Yeni Yaklaşımlar, Türkmen Kitabevi, Istanbul, 2009.

Planned Learning Activities and Teaching Methods

1. Lecture
2. In-class discussions
3. Article evaluations
4. Case analysis
5. Homework

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 FCG FINAL COURSE GRADE
3 FCGR FINAL COURSE GRADE MTE * 0.40 + FCG* 0.60
4 RST RESIT
5 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.40 + RST* 0.60


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

Midterm exam: measured levels of students to extrapolate using knowledge acquired.
Assignment and Presentation: Students with a holistic approach by analyzing the level of their knowledge to make a comment, discuss and solve the levels assessed with the data transfer capabilities.
Final Exam: Students are bridging between the concepts discussed during the course, causality and relationships, to evaluate the level of discussion and propose the solution to be measured.

Language of Instruction

Turkish

Course Policies and Rules

1. It is obligatory to attend at least 70% of the classes.
2. Violations of Plagiarism of any kind will result in disciplinary steps being taken.
3. Follow appropriate business etiquette regarding cell phones.
4. Home-works and presentations should be prepared based on the format given in the beginning of the semester.

Contact Details for the Lecturer(s)

devrim.yilmaz@deu.edu.tr

Office Hours

To be announced in the class.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 13 3 39
Preparations before/after weekly lectures 13 8 104
Preparation for midterm exam 1 20 20
Preparation for final exam 1 30 30
Preparing assignments 1 40 40
Preparing presentations 1 10 10
Midterm 1 2 2
Final 1 2 2
TOTAL WORKLOAD (hours) 247

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9
LO.1544443453
LO.2545344453
LO.3553534344
LO.4554555335

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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