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Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS TUR 4239 TRAVEL AGENCY AND TOUR OPERATIONS COMPULSORY 2 0 0 3

Offered By

TOURISM AND HOSPITALITY MANAGEMENT

Level of Course Unit

Short Cycle Programmes (Associate's Degree)

Course Coordinator

ASSOCIATE PROFESSOR ÇIĞDEM MUTLU

Offered to

TOURISM AND HOSPITALITY MANAGEMENT TOURISM AND HOSPITALITY MANAGEMENT (Evening)

Course Objective

To provide the students with competences on learning and applying the legal and management information related to tourism intermediaries, systems and services of tourism intermediaries and their operations with hospitality management companies.

Learning Outcomes of the Course Unit

1   Being able to explain the basic functions of tourism intermediaries. 2   Being able to explain the concept of package tour. 3   Being able to prepare a package tour. 4   Being able to provide other services belonging to tourism intermediaries. 5   Being able to carry out the operations between tourism intermediaries and hospitality management companies.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description 1 Tourism intermediaries and legal arrangements 2 Characteristics of tour operations and travel agencies 3 The difference between tour operations and travel agencies 4 Functions of tour operators 5 Classification of tour operators 6 International tour operators 7 Mid-term Exam 8 Mid-term Exam 9 The concept of tour, package tour and its definition 10 Characteristics of package tours 11 Production of a package tour 12 Marketing of a package tour 13 Management of a package tour 14 Arrangements between tour operator-greeter agency and hotel

Recomended or Required Reading

Seyahat Acentacılığı ve Tur Operatörlüğü, Orhan Içöz, Turhan Kitapevi, Ankara, 2011, 324 sf.

Planned Learning Activities and Teaching Methods

Lecturing.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA 1 MTE MIDTERM EXAM 2 FN Final 3 FCG FINAL COURSE GRADE VZ*0.40 + FN* 0.60 4 RST RESIT 5 FCGR FINAL COURSE GRADE (RESIT) VZ*0.40 + BUT* 0.60 *** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

outpu will be evaluated by one midterm and final exam

Language of Instruction

Turkish

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

cigdem.mutlu@deu.edu.tr

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours) Lectures 12 2 24 Preparations before/after weekly lectures 12 2 24 Preparation for midterm exam 1 5 5 Preparation for final exam 1 8 8 Final 1 1 1 Midterm 1 1 1 TOTAL WORKLOAD (hours) 63

Contribution of Learning Outcomes to Programme Outcomes

PO/LO PO.1 PO.2 PO.3 PO.4 PO.5 PO.6 PO.7 PO.8 PO.9 PO.10 PO.11 PO.12 PO.13 PO.14 PO.15 PO.16 PO.17 PO.18 LO.1 1 LO.2 1 LO.3 1 LO.4 1 LO.5 1