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Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS TUI 5070 BUSINESS ETHICS IN TOURISM ELECTIVE 3 0 0 5

Offered By

Tourism Management

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

ASSISTANT PROFESSOR CEYLAN ALKAN

Offered to

Tourism Management

Course Objective

The aim of this course is to explore the general tourism operations and their reliance with business ethics and regulations. Students will be learning various ethical theories and characteristics of moral principles especially in relation to hospitality industry. At the end of the subject, students will be able to identify the various ethical issues and regulations in the hospitality industry and evaluate the implications of these issues and regulations to the relevant stakeholders of the industry.

Learning Outcomes of the Course Unit

1   Students will be able to discuss and evaluate the general tourism operations and theirs reliance with business ethics and regulations 2   Students will be able to discuss various ethical theories and characteristics of moral principles. 3   Students will also be able to identify various ethical issues and regulations in the hospitality industry and evaluate the implications of these issues and regulations to the relevant stakeholders of the industry. 4   Students will be able to make sound decisions on any ethical issue in the hospitality workplace in respect to the economic, social and political aspects to the situation. 5   Students will be able to apply ethical theories in solving ethical issues in tourism and hospitality industry.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description 1 Tourism and Ethics 2 Turkey and the Work Ethic 3 The concept of ethics 4 Tourism industry and tourism system 5 Basic Ethical Principles 6 Types of Ethics 7 Midterm 8 Ethical Standards 9 Experienced Ethical Issues in Tourism Business 10 Experienced Ethical Issues Related to Applications in Business 11 Ethics and Customer Complaints 12 Arising in the tourism sector of the defective Services Evaluation 13 Presentations 14 Presentations

Recomended or Required Reading

Articles from academic journals

Planned Learning Activities and Teaching Methods

Lectures Case analysis

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA 1 MTE MIDTERM EXAM 2 STT TERM WORK (SEMESTER) 3 FIN FINAL EXAM 4 FCG FINAL COURSE GRADE MTE * 0.30 + STT * 0.30 + FIN* 0.40 5 RST RESIT 6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.30 + STT * 0.30 + RST* 0.40 *** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

Information about the preparation of the term project and presentations will be given in the beginning of the term.

Assessment Criteria

To be announced.

Language of Instruction

English

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

selin.yılmaz@deu.edu.tr

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours) Lectures 12 3 36 Preparations before/after weekly lectures 14 3 42 Preparation for midterm exam 1 12 12 Preparation for final exam 1 12 12 Preparing assignments 1 10 10 Preparing presentations 1 10 10 Final 1 1,5 2 Midterm 1 1,5 2 TOTAL WORKLOAD (hours) 126

Contribution of Learning Outcomes to Programme Outcomes

PO/LO PO.1 PO.2 PO.3 PO.4 PO.5 PO.6 PO.7 PO.8 PO.9 PO.10 LO.1 5 LO.2 4 5 LO.3 5 5 4 LO.4 4 5 LO.5 5 5