COURSE UNIT TITLE

: MARITIME QUALITY MANAGEMENT SYSTEMS

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
MTE 5010 MARITIME QUALITY MANAGEMENT SYSTEMS ELECTIVE 3 0 0 8

Offered By

Graduate School of Natural and Applied Sciences

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR DOCTOR ÖMÜR YAŞAR SAATÇIOĞLU

Offered to

Marine Transportation Systems Engineering
Marine Transportation Systems Engineering
MARINE TRANSPORTATION SYSTEMS ENGINEERING

Course Objective

To imrove the efficiency in maritime business, quality management tools, should be used and adapted to special circumstances of maritime industry. By this course students are lectured about general quality systems and special systems created for martime business and can evaluate both systems to imrove the understanding of maritime quality management systems and then apply their knowledge to increase efficiency in maritime corporation or institution.

Learning Outcomes of the Course Unit

1   Analysing quality management systems
2   Construction of relation between quality management systems and maritime
3   Understanding subsyetms of quality management systems
4   Analysis of service quality systems
5   Understanding quality standards and maritime quality standards

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 General Quality Concept
2 Quality Management Systems
3 Service Quality Management Systems
4 Service Quality Models
5 Errors and accidents in maritime transport services
6 Marine transportation quality improvement techniques
7 Maritime transport and the level of customer service
8 General standards (ISO), and maritime applications
9 Midterm exam
10 Classification society and maritime society
11 Quality standards and for the maritime industry
12 Quality standards for the maritime industry
13 Ship management standards and other standards
14 Project evaluation

Recomended or Required Reading

1. ISM Code 2002, Including Amendments and ISPS Code
2. ISO 9000 Quality Systems Handbook - updated for the ISO 9001:2008 Standard. Using the standards as a framework for business improvement by David Hoyle, 2009.
3. Quality Management for Organizational Excellence: Introduction to total quality: International Edition by Dr.David L.Goetsch and Stanley Davis, 2009

Planned Learning Activities and Teaching Methods

Cooperative and active learning and teaching strategies

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 ASG ASSIGNMENT
3 FIN FINAL EXAM
4 FCG FINAL COURSE GRADE MTE * 0.25 +ASG * 0.35 +FIN * 0.40
5 RST RESIT
6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.25 +ASG * 0.35 + RST * 0.40


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

To be announced.

Language of Instruction

English

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

yasar.saatci@deu.edu.tr

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 13 3 39
Preparation for midterm exam 1 10 10
Preparation for final exam 1 15 15
Preparing assignments 1 20 20
Preparation for lessons 13 7 91
Preparation for quiz etc. 1 10 10
Final 1 2 2
Midterm 1 2 2
Quiz etc. 1 2 2
TOTAL WORKLOAD (hours) 191

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11
LO.153
LO.233553
LO.33353
LO.433335
LO.53553

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

Copyright 2015 DEÜ. BİD

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