COURSE UNIT TITLE

: COMMUNICAITON SKILLS

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
MSI 2029 COMMUNICAITON SKILLS ELECTIVE 2 0 0 2

Offered By

Faculty of Engineering

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

PROFESSOR DOCTOR GÜLSEREN KARABAY

Offered to

Environmental Engineering
Textile Engineering
Mining Engineering (Evening)
Geological Engineering (Evening)
Geophysical Engineering
Civil Engineering
Mining Engineering
Mechanical Engineering (Evening)
Civil Engineering (Evening)
Industrial Engineering
Mechanical Engineering
Geological Engineering
Metallurgical and Materials Engineering

Course Objective

Teaching the communication skills that will be needed in engineering profession of the students

Learning Outcomes of the Course Unit

1   To understand the importance of communication
2   To learn the elements of communication
3   To learn the effects of nonverbal and verbal communication language
4   To learn the barriers to communication
5   To understand the place of perception and empathy in communication
6   Learn ways of persuasion and conflict

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Meeting and introduction of the lecture
2 Communication and its fundementals, process of communication
3 Quality of communication. Things to be avoided in communication.Reasons that make the communication unsuccessful.
4 Main principles of communication and basic communication skills.
5 Basic communication skills. Listening, self recognising, self expressing
6 Body language, gesture and facial expression. Coordination of body language and behavior.
7 Communication statistics and comments on them. Classification of communication. Non-verbal communication. Verbal communication. Non-verbal communication. Behavioral communication.
8 Verbal communication and listening. Listening and speaking
9 Verbal communication, speaking Voice, speech, appearance. The properties of voice which make difference, the properties of voice for good speaking. Types of speaking.
10 Body language and image. Behavioral communication. meanings of distances in communication, meta message, semi-linguistic communication, hidden agenda
11 Defender communication, communication in crisis, role communication, communication based on questions
12 The art of response, The art of criticism, The art of convincing Being able to say "no". How to reply snide questions
13 Organizational and formal communication, Social dimention of communication, communication in electronic environment, virtual communication. End of year activity Giving certificates to the successful students. An activity with music, dialogs etc. in order to attand the final exam with high spirits
14 general evaluation

Recomended or Required Reading

To be announced.

Planned Learning Activities and Teaching Methods

Giving the lecture by explaining with several examples

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 FIN FINAL EXAM
3 FCG FINAL COURSE GRADE MTE * 0.50 + FIN * 0.50
4 RST RESIT
5 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.50 + RST * 0.50


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

1- Accuracy of the knowledge
2- Application of the knowledge
3- Permanency in communication as a talent, instead of ordinary communication

Language of Instruction

Turkish

Course Policies and Rules

1- To use the enthusiastic students to motivate the others
2- To emphasise the benefits of this lecture to the participants
3- To join the interactive way of the lecture

Contact Details for the Lecturer(s)

To be announced.

Office Hours

Days and hours of the lecture

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Giving the lecture 14 2 28
Weekly preperations before/after the lecture 14 2 28
Final 1 2 2
Midterm 1 2 2
TOTAL WORKLOAD (hours) 60

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11
LO.151525
LO.252533
LO.353523
LO.451353
LO.554523
LO.6

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

Copyright 2015 DEÜ. BİD

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