Description of Individual Course Units
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Offered By |
Business Administration |
Level of Course Unit |
First Cycle Programmes (Bachelor's Degree) |
Course Coordinator |
PROFESSOR DOCTOR HILMI YÜKSEL |
Offered to |
Business Administration (Evening) |
Course Objective |
Analysis of total quality management culture and explanation of methods and tools used to achieve continuous improvement with the philosophy of total quality management in accordance with the conditions necessary for business |
Learning Outcomes of the Course Unit |
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Mode of Delivery |
Face -to- Face |
Prerequisites and Co-requisites |
None |
Recomended Optional Programme Components |
None |
Course Contents |
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Recomended or Required Reading |
Doğan, Ö ve Tütüncü, O. (2003) Hizmet Işletmelerinde Toplam Kalite Yönetimi Kapsamında ISO 9001: 2000, Fakülteler Kitapevi, Izmir. |
Planned Learning Activities and Teaching Methods |
Interactive lectures, case study method |
Assessment Methods |
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*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable. |
Further Notes About Assessment Methods |
None |
Assessment Criteria |
To be announced. |
Language of Instruction |
English |
Course Policies and Rules |
To be announced. |
Contact Details for the Lecturer(s) |
E-mail: hilmi.yuksel@deu.edu.tr |
Office Hours |
Wednesday 14.00-15.00 |
Work Placement(s) |
None |
Workload Calculation |
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Contribution of Learning Outcomes to Programme Outcomes |
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