COURSE UNIT TITLE

: PERFORMANCE EVALUATION

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
ISL 3037 PERFORMANCE EVALUATION ELECTIVE 3 0 0 4

Offered By

Business Administration

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

PROFESSOR DOCTOR HILMI YÜKSEL

Offered to

Business Administration
Management Information Systems
Business Administration (Evening)

Course Objective

To explain the concepts about performance and organizational performance management, to evaluate how should be the performance criteria and measurement techniques that could used in businesses, to introduce various organizational performance measurement techniques.

Learning Outcomes of the Course Unit

1   To know the performance and performance management concepts.
2   To distinguish the structure and the properties of organizational performance criteria.
3   To explain the organizational performance measurement techniques that can be used in businesses.
4   To distinguish the decision-making skills about performance management.
5   To describe the design of a performance measurement system.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Introduction and Course Description
2 The concept of performance, the dimensions of performance.
3 The concepts of efficacy, effectiveness, efficiency, flexibility, quality, innovation, economic efficiency, profitability and calculations of these concepts.
4 Organizational performance management and organizational performance measurement
5 Balanced scorecard method
6 Application examples of balanced scorecard the method
7 Excellence Model
8 Application examples of the excellence model
9 Performance prism
10 Application examples of the performance prism model
11 Measurement of performance with data envelopment analysis
12 Assessing the production performance in businesses, performance criteria for the use of production resources
13 Performance measurement with six sigma
14 Case Study

Recomended or Required Reading

Hümeyra Töre Başat, Performans Prizması, Sistem Yayıncılık, Istanbul, 2010
Ümit Öztürk, Performans Yönetimi, 2. Baskı, Alfa Basım Yayım Dağıtım, Istanbul, 2010
Armstrong, M., Armstrong's Handbook of Performance Management: An evidence based guide to delivering high performance, 4th Ed., Kogan Page Limited, London, UK, 2009
Waldman, D.A., Atwater, L.E., The Power of 360o Feedback: How to Leverage Performance Evaluations for Top Productivity, Gulf Publishing Company, Houston, Texas, USA, 1998
Addison, R., Haig, C., Kearny, L., Performance Architecture: The Art and Science of Improving Organizations, ISPI, Maryland, USA, 2009

Planned Learning Activities and Teaching Methods

Interactive lecturing, case studies.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 MTEG MIDTERM GRADE MTEG * 1
3 FIN FINAL EXAM
4 FCGR FINAL COURSE GRADE MTEG * 0.40 + FIN * 0.60
5 RST RESIT
6 FCGR FINAL COURSE GRADE (RESIT) MTEG * 0.40 + RST * 0.60


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

To be announced.

Language of Instruction

Turkish

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

hilmi.yuksel@deu.edu.tr

Office Hours

Determined according to the course schedule every semester.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 3 42
Preparations before/after weekly lectures 14 2 28
Preparation for midterm exam 1 8 8
Preparation for final exam 1 10 10
Preparing assignments 1 10 10
Preparing presentations 1 5 5
Final 1 1 1
Midterm 1 1 1
TOTAL WORKLOAD (hours) 105

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13PO.14PO.15
LO.11
LO.21
LO.31
LO.41
LO.51