COURSE UNIT TITLE

: CRISIS MANAGEMENT

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
MTE 4162 CRISIS MANAGEMENT ELECTIVE 2 0 0 3

Offered By

Marine Transportation Engineering

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

ASSISTANT PROFESSOR EMIN DENIZ ÖZKAN

Offered to

Marine Transportation Engineering

Course Objective

This course provides students insights regarding key concepts, theoretical perspectives, essential skills and abilities, and critical thinking and problem solving skills necessary for effective crisis management within maritime organizations. Topics will include issues management, risk management, relationship management, crisis planning and preparation, case studies, and developing crisis communication management plans.

Learning Outcomes of the Course Unit

1   Demonstrate an appreciation for and understanding of the key concepts and approaches for effectively managing crises in organizations.
2   Be able to explain the role of issues management, risk management, and relationship management in crisis prevention.
3   Demonstrate the ability to construct a crisis management plan.
4   Demonstrate the ability to assess the information needs and resources of a crisis situation through analysis of case studies and other crisis scenarios.
5   Be able to analise of crisis effects on safety, security and environment in maritime organizations

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Overview of course, review of syllabus. Crisis and importance of crisis management
2 Definition of crisis, history and case studies, causes of crisis
3 Crisis types, crisis process, a case study
4 Pre-crisis management
5 Crisis management in time of crisis
6 Post-crisis management, response process to crisis
7 New media in crisis communication
8 Signal detection: The role of issues management, risk management, relationship management and other theoretical perspectives.
9 First journal article review due
10 Crisis preparation, planning. Case Study.
11 The crisis management plan and team in maritime sector. Discussing team projects.
12 Leadership and organizational culture in the crisis management process.
13 Second journal article review due.
14 Processing information in a crisis, crisis response, working with the media. Team meetings. Post-crisis: Evaluation and recovery

Recomended or Required Reading

- Risk Issues and Crisis Management A Casebok of Best Practice, 3rd Ed., Michael Regester and Judy Larkin, CIPR Press, London
- Coping with Crisis in a Complex World: Expecting the Unexpected, by Martin M. Cooper.
- Class handouts.

Planned Learning Activities and Teaching Methods

Literature review, case studies, presentation and discussion

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MD Midterm
2 HW Homework
3 FIN FINAL EXAM
4 FCG FINAL COURSE GRADE MD * 0.30 + HW * 0.20 + FN * 0.50
5 RST RESIT
6 FCGR FINAL COURSE GRADE (RESIT) MD * 0.30 + HW * 0.20 + BUT * 0.50


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

Knowledge about crisis management at undergraduate level, having skills and competencies, research, analysis, interpretation, verbal and written expression skills and competencies will be evaluated.

Language of Instruction

English

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

Asst. Prof. Dr. Emin Deniz Özkan
deniz.ozkan@deu.edu.tr

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 2 28
Preparations before/after weekly lectures 14 3 42
Preparation for midterm exam 1 2 2
Preparation for final exam 1 2 2
Midterm 1 2 2
Final 1 2 2
TOTAL WORKLOAD (hours) 78

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13PO.14PO.15PO.16PO.17
LO.1555
LO.25355
LO.353355
LO.43335
LO.535

CONTACT INFORMATION
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Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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