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Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS TUR 2016 ETHICS IN TOURISM BUSINESSES COMPULSORY 3 0 0 5

Offered By

Tourism Management

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

ASSOCIATE PROFESSOR ÖVÜNÇ BARDAKOĞLU

Offered to

Tourism and Hotel Management Tourism Management

Course Objective

The aim of this course is to explore the general tourism operations and their reliance w,th business ethics and regulations.

Learning Outcomes of the Course Unit

1   Students will be able to discuss and evaluate the general tourism operations and their reliance with business ethics and regulations. 2   Students will be able to discuss various ethical theories and characteristics of moral principles. 3   Students will also be able to identify various ethical issues and regulations in the hospitality industry and evaluate the implications of these issues and regulations to the relevant stakeholders of the industry. 4   Students will be able to make sound decisions on any ethical issue in the hospitality workplace in respect to the economic, social and political aspects to the situations. 5   Students will be able to apply ethical theories in solving ethical issues in tourism industry.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description 1 Tourism and ethics 2 Türkiye and work ethics 3 Tourism industry and tourism system 4 Basic ethical principles 5 Types of ethicsBasic ethical principles 6 Midterm 7 Ethical standarts 8 Experienced ethical issues in the tourism business 9 Experienced ethical issues related to applications in business 10 Ethics and custome complaints 11 Arising in the tourism sector of the defective services evaluation 12 Presentation 13 Presentation 14 presentation 15 presentation 16 Final exam

Recomended or Required Reading

Kozak, M. A. (2018). Turizmde etik kavramlar ilkeler standartlar, Detay Yayıncılık: Ankara.

Planned Learning Activities and Teaching Methods

Lectures, case studies and analysis.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA 1 MTE MIDTERM EXAM 2 ASG ASSIGNMENT 3 FIN FINAL EXAM 4 FCG FINAL COURSE GRADE MTE * 0.20 + ASG * 0.20 + FIN * 0.60 5 RST RESIT 6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.20 + ASG * 0.20 + RST * 0.60 *** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

Evaluation of theoretical knowledge is made by written exam and submitted assignments.

Language of Instruction

Turkish

Course Policies and Rules

Each student is responsible for obtaining all handouts, announcements, and schedule changes. All students have to obey the rulesd declared by the instructor. It is obligatory for the students to deliver homewrok and projects on time.

Contact Details for the Lecturer(s)

ceylan.alkan@deu.edu.tr

Office Hours

Tuesday 15:00-17:00

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours) Lectures 14 3 42 Preparing assignments 2 15 30 Preparations before/after weekly lectures 14 2 28 Preparation for midterm exam 1 5 5 Preparation for final exam 1 5 5 Midterm 1 2 2 Final 1 2 2 TOTAL WORKLOAD (hours) 114

Contribution of Learning Outcomes to Programme Outcomes

PO/LO PO.1 PO.2 PO.3 PO.4 PO.5 PO.6 PO.7 PO.8 PO.9 PO.10 PO.11 PO.12 PO.13 PO.14 PO.15 PO.16 LO.1 5 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 LO.2 1 5 1 1 1 1 1 1 1 1 1 1 1 1 1 1 LO.3 1 1 1 1 1 1 1 1 1 5 1 1 1 1 1 1 LO.4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 LO.5 1 1 1 1 1 1 1 1 1 1 1 1 1 5 1 1