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Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS VSD 4003 CLINICAL MANAGEMENT ELECTIVE 1 0 0 1

Offered By

Veterinary Medicine

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

ASSOCIATE PROFESSOR KADRI KULUALP

Offered to

Veterinary Medicine

Course Objective

It aims to teach the introduction of clinical enterprises, financial and administrative management.

Learning Outcomes of the Course Unit

1   Have knowledge about clinical enterprises. 2   Learns the establishment stages, financing support and functioning of clinical enterprises. 3   Have knowledge about the administrative management of clinical enterprises. 4   Have knowledge about clinical safety system, disinfection and sterilisation. 5   Gains knowledge of legislation and ethical issues related to clinical enterprises.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description 1 Definition of clinical enterprises 2 Types and characteristics of clinical enterprises 1 3 Types and characteristics of clinical enterprises 2 4 Establishment phase of clinical enterprises 5 Regulation on private clinic establishments 6 Regulation on veterinary hospitals 7 Midterm Exam 8 Customer Relationship Management 1 9 Customer Relationship Management 2 10 Cost Management 1 11 Cost Management 2 12 Ethical Problems 13 Enterprise Visits 14 Presentation 15 Final Exam

Recomended or Required Reading

Clinic Management and Administration lecture notes

Planned Learning Activities and Teaching Methods

Face-to-face teaching, presentation preparation and business visits

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA 1 MTE MIDTERM EXAM 2 FIN FINAL EXAM 3 FCG FINAL COURSE GRADE MTE * 0.40 + FIN * 0.60 4 RST RESIT 5 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.40 + RST * 0.60 *** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

Midterm and final exams

Language of Instruction

Turkish

Course Policies and Rules

It is the student's responsibility to attend 70% of the theoretical courses during the semester. The class time and the time specified for homework submission, if requested, must be observed. Any unethical behaviour that may occur during lectures and exams will be handled within the framework of the relevant regulations.

Contact Details for the Lecturer(s)

kadri.kulualp@deu.edu.tr

Office Hours

Monday 10:00-12:00

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours) Lectures 14 1 14 Midterm 1 1 1 Final 1 1 1 TOTAL WORKLOAD (hours) 16

Contribution of Learning Outcomes to Programme Outcomes

PO/LO PO.1 PO.2 PO.3 PO.4 PO.5 PO.6 PO.7 PO.8 PO.9 PO.10 PO.11 PO.12 PO.13 PO.14 PO.15 PO.16 PO.17 PO.18 PO.19 PO.20 LO.1 5 2 2 2 2 3 3 LO.2 5 2 2 2 2 3 3 LO.3 5 2 2 3 3 3 4 LO.4 5 2 2 3 3 3 4 LO.5 5 3 3 3 3 3 4