Dokuz Eylül University Information Package / Courses Catalog

General Description

History

Dokuz Eylül University, Graduate School of Social Sciences, Department of Total Quality Management was established in 2000. When the Department of Total Quality Management was established, Total Quality Management Masters Program and Total Quality Management Non-Thesis Masters Program were opened as programs of interdisciplinary graduate program. In the academic year of 2010-2011 the names of Total Quality Management Masters Program and Total Quality Management Non-Thesis Masters Program changed to the Quality Management Masters Program and Quality Management Non-Thesis Masters Program. This program aims to contribute to the training of specialized personnel which can act important role in quality planning, control and improvement activities in manufacturing and service industry sectors. Education language of the program is Turkish.

Qualification Awarded

Master's Degree in Quality Management Non-Thesis (MSc)

Level of Qualification

Second Cycle (Master's Degree)

Specific Admission Requirements

First Cycle Degree in the same or in related disciplines, Transcript, Acceptable score on ALES (Academic Personnel and Graduate Education Entrance Exam) or Equivalent GRE, GMAT score. Acceptable score on Language Proficiency Tests. Acceptable weighted score based on the first cycle cumulative grade point average (GPA) and ALES score. The exceptions to the requirements of ALES and Foreign Language Proficiency scores is announced by the Graduate School. However, ALES requirement is waived for the admissions to the second cycle graduate programs offered by the Conservatory and the departments of Fine Arts Faculty, where students are admitted only by the Artistic Aptitude Test as well as for the graduates of doctorate /arts proficiency/medical residency/ dental residency/ veterinary residency/ pharmaceutical residency programs. Final admission is based on the evaluation of the related academic unit committee. International student admission requirements are decided by the Graduate School Executive Committee.

Specific Arrangements for Recognition of Prior Learning (Formal, Non-Formal and Informal)

According to the Regulations of Dokuz Eylül University for Graduate Schools, students are not connected to the right for internal transfer, previously taken courses at another graduate programme by another university with a successful grade may be recognized by the related programmes after the letter of the students includes course contents and the transcript, and by the recommendation of the head of the departments and by the decision of the Board of Directors. The courses taken by the outgoing Exchange students have the recognition at the school either as compulsory or elective.

Qualification Requirements and Regulations

1,5 years, 2 semesters per year, 16 weeks per semester, 90 ECTS in total.

Profile of the Programme

In Dokuz Eylul University, Graduate School of Social Sciences, Department of Total Quality Management, Quality Management Non-Thesis Masters Program has 14 faculty members from different disciplines and three research assistants. There are 40 computers (Lab) for the use of students and teaching and these computers can be used everyday during the week from 8.30 to 17.00. To support our students to work on their thesis or projects; library, computer lab and wireless network connection is available. Turkish is the language for the courses which offered at the program.

Key Learning Outcomes

1	Being able to interiorize philosophy of quality and having fundamental knowledge and motivation to of continuously improve business processes.
2	Having fundamental knowledge of establishment and operation of the quality cost systems which are important in the measurement of the success of quality management systems and using the reults of the data analysis in management decisions.
3	Being able to increase performance of business processes efficiently by using necessary administrative and statistical techniques and problem-solving approaches.
4	Having knowledge of quality, quality management systems and quality/productivity improvement concepts and knowledge of methods which are necessary to implement these concepts.
5	Being able to monitor quality literature and developments in the world and potential of contributing them.
6	Being abe to take responsibility as a team manager or team member by analysing and discussing the strategic planning, performance management, quality management and improvements to support the theoretical knowledge about the quality.

Occupational Profiles of Graduates with Examples

Graduates who completed the Quality Management Non-Thesis Masters Program can be employed in the quality departments of public or private enterprises and can be executed through the following tasks:
- Work as a management representative or responsible for the quality management system in the establishment and the administration of the quality management systems in industrial organizations.
- Perform internal audits of the quality management system.
- Work in quality control activities.
- Work in the quality planning and improvement activities implemented during the design and development of product and manufacturing process.
- Work efficiently as a team member in the improvement teams and as a manager in the projects which solves quality related problems.

Access to Further Studies

Graduates may apply to the related employment positions in their area of specialization.

Course Structure Diagram with Credits

Semester	No	Course Unit Code	Course Unit Title	Type of Course	T	P	L	ECTS
In Quality Management Non-Thesis Masters Program all courses are compulsory and students who successfully complete courses in the three semester, required to execute a project and succeeded in the last semester. There are no prerequisite required for taking the courses. In program courses which is formed of theoretical lectures formed it is important to take advantage of other disciplines which take the basis of Quality Management Program and be able to have advanced knowledge of these disciplines and be able to analyze the concepts and ideas in the field of Quality Management by the scientific methods, interpret and evaluate data, be able to apply the innovations and innovative work principles in the field.
T: Theoretical P: Practice L: Laboratory B: Spring Semester G: Fall Semester H: Full Year
1 .Semester:
G	1	SBE 7000	TECHNIQUES OF SCIENTIFIC RESEARCH AND PUBLICATION ETHICS	COMPULSORY	3	0	0	5
G	2	TKY 7027	PROCESS AND QUALITY IMPROVEMENT TECHNIQUES	COMPULSORY	2	0	0	6
G	3	TKY 7051	QUALITY MANAGEMENT PHILOSOPHY	COMPULSORY	2	0	0	7
G	4	TKY 7041	LEADERSHIP AND TEAM MANAGEMENT	COMPULSORY	2	0	0	6
G	5	TKY 7021	STRATEGIC MANAGEMENT	COMPULSORY	2	0	0	6
TOTAL:								30

1 .Semester Elective:
Semester	No	Course Unit Code	Course Unit Title	Type of Course	T	P	L	ECTS

2 .Semester:
Semester	No	Course Unit Code	Course Unit Title	Type of Course	T	P	L	ECTS
B	1	TKY 7006	QUALITY MANAGEMENT SYSTEMS	COMPULSORY	2	0	0	6
B	2	TKY 7012	SERVICE QUALITY	COMPULSORY	2	0	0	6
B	3	TKY 7022	LEAN PRODUCTION	COMPULSORY	2	0	0	6
B	4	TKY 7020	STATISTICAL QUALITY CONTROL	COMPULSORY	2	0	0	6
B	5	TKY 7018	QUALITY ECONOMICS	COMPULSORY	2	0	0	6
TOTAL:								30

2 .Semester Elective:
Semester	No	Course Unit Code	Course Unit Title	Type of Course	T	P	L	ECTS

3 .Semester:
Semester	No	Course Unit Code	Course Unit Title	Type of Course	T	P	L	ECTS
B	1	TKY 7099	TERM PROJECT	COMPULSORY	2	0	2	5
B	2	TKY 7033	PROJECT MANAGEMENT	COMPULSORY	2	0	0	5
B	3	TKY 7049	INFORMATION TECHNOLOGY FOR QUALITY	COMPULSORY	2	0	0	5
B	4	TKY 7029	QUALITY AUDITS	COMPULSORY	2	0	0	5
B	5	TKY 7043	ADVANCED STATISTICAL IMPROVEMENT METHODS	COMPULSORY	2	0	0	5
B	6	TKY 7035	HUMAN RESOURCES MANAGEMENT AND INDUSTRIAL PSYCHOLOGY	COMPULSORY	2	0	0	5
TOTAL:								30

3 .Semester Elective:
Semester	No	Course Unit Code	Course Unit Title	Type of Course	T	P	L	ECTS

Examination Regulations, Assessment and Grading

Evaluation and assessment methods for each course is defined in the the Course Description Form which is prepared by related faculty member / s and included in the information package. Exams and course success notes is subject to the relevant articles of the DEU Regulation on Graduate Education.
Dokuz Eylul University, Graduate Education Regulation web address:http://www.sbe.deu.edu.tr/sbe/mevzuat

Graduation Requirements

Second Cycle (Master's Degree) Non-Thesis Program is comprised of courses (at least 85 ECTS), Term Project (5 ECTS), in total 90 ECTS credits. Students must have minimum Cumulative Grade Point Average (CGPA) of 2.50/4.00 and completed all the courses with at least CB/ S / TP grades.

Mode of Study (Full-Time, Part-Time, E-Learning )

Full-time

Programme Director or Equivalent

Head of the Department: Prof. Dr. Onur Özveri
Phone: 0232 3018857
Fax: 0232 4530266
E-mail: onur.ozveri@deu.edu.tr

DEGREE PROGRAMMES