COURSE UNIT TITLE

: HOSPITALITY MANAGEMENT

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
TUR 2019 HOSPITALITY MANAGEMENT COMPULSORY 3 0 0 3

Offered By

Tourism Management

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

ASSISTANT PROFESSOR GAMZE ÖZOĞUL

Offered to

Tourism Management

Course Objective

The course aims to provide students with fundamental knowledge about structural characteristics of hospitality industry; the history, types, organization structure and departments of hospitality businesses and to provide students to understand and analyze the duties and responsibilities of the departments of the hospitality businesses

Learning Outcomes of the Course Unit

1   To be able to describe the Hospitality Businesses.
2   To be able to know the history and development of the hospitality businesses in Türkiye and World
3   To be able to know the examples of different hospitality types in Türkiye and World.
4   To be able to describe types and departments of hospitality businesses.
5   To be able to describe management of hospitality businesses and the functions of their departments.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 What is tourism , Characteristics of The Tourism Sector, Introduction to the Hospitality Industry
2 The Definition and The Characteristics of The Hospitality Industry and Businesses, The History of Hospitality Management in The World and Türkiye.
3 The Definition and The Characteristics of The Hotels, Classification of Hotels in Türkiye
4 Classification and The Growth Strategies of International Hotels
5 Productivity and Basic Concepts of Productivity, Location of Hotels-Productivity Relationships
6 Management Functions and Organization Structure of Hotel Businesses
7 Midterm Exam
8 Midterm Exam
9 Room Division Services in Hotel Businesses
10 Food&Beverage Services Management in Hotel Businesses
11 Human Resources Management in Hotel Businesses
12 Marketing in Hotel Businesses
13 Presentations of assignments
14 Presentations of assignments
15 Final Exams
16 Final Exams

Recomended or Required Reading

Basic Resource: Otel Işletmeciliği, 2012, Prof. Dr. Meryem AKOĞLAN KOZAK
Other Resources: International Hospitality Management, Chuck Y. Gee

Planned Learning Activities and Teaching Methods

Course comprises lecture and case studies

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 VZ Vize
2 FN Final
3 BNS BNS VZ*0.40+FN * 0.60
4 BUT Bütünleme Notu
5 BBN Bütünleme Sonu Başarı Notu VZ*0.40+BUT * 0.60


Further Notes About Assessment Methods

None

Assessment Criteria

Exam papers will be evaluated regarding the level of understanding, as well as defining the causality between the basic concepts and issues of the lecture, ability of giving examples and analytical thought, and using relevant terminology.

Language of Instruction

Turkish

Course Policies and Rules

1. It is obligatory to attend at least 70% of the classes
2. Plagiarism of any type will result in disciplinary action.
3. It is essential that students make use of the reading list
4. Students are expected to be involved in class discussions

Contact Details for the Lecturer(s)

gamze.ozogul@deu.edu.tr

Office Hours

Thursday / 10.00-12.00

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 12 3 36
Preparation for midterm exam 1 8 8
Preparation for final exam 1 8 8
Preparing assignments 1 2 2
Preparing presentations 1 2 2
Preparations before/after weekly lectures 12 2 24
Midterm 1 1 1
Final 1 1 1
TOTAL WORKLOAD (hours) 82

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12
LO.1555555
LO.2555555
LO.35555
LO.4555555
LO.55555