COURSE UNIT TITLE

Offered By

Tourism Management

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR DOCTOR ÖMÜR NECZAN ÖZMEN

Offered to

Tourism Management

Course Objective

The objective of this course is to introduce fundamental HR concepts and processes in lodging industry and tourism; to explain how organizations manage human side of the operations; to examine the role of HR department and alternative HR management policy and applications; and to discuss HR outputs and processes in tourism and lodging industry.

Learning Outcomes of the Course Unit

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Recomended or Required Reading

Textbook(s):
Nickson, D. (2012). Human Resource Management for the Hospitality and Tourism Industries, Butterworth-Heinemann
Supplementary Book(s):
References:
Materials:

Planned Learning Activities and Teaching Methods

1. Lectures
2. Team-work
3. Presentations
4. In-class discussions
5. Field study

Assessment Methods

Further Notes About Assessment Methods

None

Assessment Criteria

1. Midterm
The students' knowledge about concepts and theories will be evaluated with a written exam.
2. Field Study and Presentation
The groups will make a field study in an organization setting and prepare a written report in accordance with writing rules. They will also share their experiences with an oral presentation in the class.
3. In-class discussions and Presentation
Certain cases and questions will be given to the students. The groups will discuss their opinions with other groups. The students will be asked to join to the discussions.
4. Attendance
The students will aslo be evaluated according to their attending frequencies to the classes.


Case Study Assignment

1) Facts/Summary/of Case: Aspects, features of the background of the case, consider the facts, unique perspectives, (10 Points)
2) Problem Identification: Recognize the problems, issues (20 Points)
3) Analysis: Assessment of the facts of the case, assessment of issues (20 Points)
4) Alternate Solution/ Options/and Best Solution: Assessment of alternative options, comparison between alternatives (20 Points)
5) Recommendations: Observations, action plan, final decisions with evidence (20 Points)
6) Conclusions/ Outcomes: Positive/negative consequences tied to the issues (10 Points)
7) For Cases with questions and answer: Answers to Questions (20 Points)

Research Paper Assignment
1) Statement of Purpose: Organization, background of argument, understanding of, contribution to chosen field(10 Points)
2) Introduction: Explanation to why the topic is pertinent, originality, discussion of the topic (10 Points)
3) Content: Writer s own reliying, quotes, paraphrising, connection and integration among them, ways to think about material, currency/recency (10 Points)
4) Organization: Sense of ideas, argument, logic, cohesivenes, follow resoning, transition link to paragraphs, moving through the text (10 Points)
5) Level of an academic research paper: Professional/Unproffesional (10 Points)
6) StructureMechanics: Construction of sentences, length and type of of sentences, grammer, spelling, punctiation (10 Points)
7) Conclusion: Evaluation of argument, findings, explanations, connection to research and position (10 Points)
8) Reference: Source of information, Ligitimate sources, value of the material (10 Points)
9) Citation Format: Use of citations (10 Points)

Final Presentation
1) Content (25 Points)
2) Have Comprehensive Knowledge of the Subject (25 points).
3) Organize Slide Structure (15 points).
4) Maintain eye contact (10 points)
5) Delivery and clarity of presentation (10 Points)
6) Ability to respond to questions (15 points).

All those criterion would be evaluated by the following scale
This particular element is absent or it is completely out of place within the given context. Poor (0%)
This particular element is somewhat absent and does not entirely fit the context. Fair (40%)
This particular element is developed satisfactorily and fits the context at an acceptable standard. Good (60%)
This particular element is developed in a good and professional way and fits into the context. Very good (80%)
The way this particular element is developed is noteworthy and fits perfectly into the context. Excellent (100%)

Language of Instruction

Turkish

Course Policies and Rules

1. It is obligatory to attend at least 70% of the classes.
2. Violations of Plagiarism of any kind will result in disciplinary steps being taken.
3. Students are expected to participate actively to team-works.
4. Students should come to class on time.
5. Students should prepare the topic prior to each class.

Contact Details for the Lecturer(s)

http://kisi.deu.edu.tr/omur.ozmen
E-mail: omur.ozmen@deu.edu.tr
Ofis: 113

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Contribution of Learning Outcomes to Programme Outcomes